Chris Jackson, M.A., Conflict Resolution Expert, Miami, FL

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Chris Jackson

General Overview

Chris is an accomplished speaker, trainer, and practitioner in the art of Verbal De-escalation. He started learning to calm those in crisis as a law enforcement officer from 1996 to 2005. After this on the job training, he decided to immerse himself into the academic knowledge of managing human conflict. After completing an undergrad in Communication and a graduate degree in Dispute Resolution, he worked as a Community Mediator and a Mental Health Counselor. He is completing his Doctorate in Conflict Psychology and designs training in Verbal De-escalation & Empathetic Policing for law enforcement agencies, and facilitates conflict dialogues for universities and other organizations.

Chris draws upon his extensive experience to build rapport with those in conflict and to use that common ground to resolve issues that at one time seemed insurmountable.

Business Experience

Working as an Anger Management facilitator for the Denver court system afforded Chris the opportunity to interact with the diversity of people that comes with living in an urban epicenter. As a Peacebuilder, Chris excels in his work with large group conflict. He has facilitated large groups through peace building processes at a variety of higher education institutions experiencing seemingly intractable conflict impacting campus communities. More recently, Chris has been teaching Verbal De-escalation to nursing organizations, among others, to share his wisdom and experience in community de-escalation to others in high crisis working environments.


  • Mental Health
  • Higher Education
  • De-escalation 
  • Law Enforcement and Community 
  • Health Care and Nursing
  • Large Group Facilitation


  • Master of Arts (M.A.), Conflict Resolution and Mediation, Regis University

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