Danielle is a highly skilled and compassionate workplace mediator, conflict resolution trainer and conflict coach. She has extensive experience in assisting individuals and teams to find solutions to conflict. She understands that these conversations are challenging to us all regardless of our role, status or experience. She has a natural warmth and ability to put people at ease by being open, prepared to listen and responsive to each client, enabling them to resolve conflict in their own way.
Danielle believes that conflict, if handled well, can bring about transformations. Witnessing the relief people can experience and the rebuilding of seemingly broken relationships is extremely rewarding for Danielle.
Danielle has been a mediator and trainer for over fifteen years and has been coaching in a range of capacities for over a decade. Danielle first experienced the power of conflict resolution, working for a youth charity, preventing homelessness. Danielle built resilience and skills though mediating what were often gritty and emotionally charged neighbourhood disputes. Today she resolves workplace conflict at all levels, across high profile businesses, public and charity sectors.
Large and small businesses
Banking, retail and media organisations
Public sector including local government, education and health services
Bachelor of Arts (B.A.), Honors, University of Birmingham
Accredited Mediator, National Open College Network London
Accredited Mediation Supervisor, National Open College Network London
Conflict Coach Certificate, CINERGY model
Business and Life Coach, Institute for Leadership and Management
Certificate in Training Practice (Distinction), Chartered Institute of Personnel & Development
Civil Mediation Council
European Mentoring and Coaching Council
HIVE-society (Professional Network for Conflict Management Experts)