Yvette Durazo, M.A., A.C.C., Conflict Resolution Expert, San Jose, CA

Yvette Durazo, M.A., A.C.C.

General Overview

Yvette Durazo brings innovative techniques to promote a positive workplace culture in organizations to encourage trust, productive human capital engagement, and inclusion. Clients benefit from her wealth of knowledge and professional experience in the art of building trusting workplace relationships. She is passionate about optimizing professionals and teams to engage in constructive problem-solving and communication toward instilling respect, civility, and collaboration. 

Yvette believes that conflict is one of the most important human aspects organizations must learn to work with and harness in order to move beyond potential obstacles and optimize employees’ performance and engagement. 

Business Experience

Yvette has worked as a conflict resolution expert for over a decade and has taught university-level curriculum for over 8 years in the field of Alternative Dispute Resolution. Some of her services included, Unitive Way training, mediating conflicts in the workplace, anti-bullying prevention, settlement negotiations, developing dispute system design, and bringing unique strategies to address the Diversity, Equity, and Inclusion (DEI) workplace. 


  • Government agencies
  • Education, Technology and Healthcare Institutions
  • Not-for-profit organizations
  • Small, medium and Fortune 1000 companies
  • EEOC Federal Mediation
  • Fluent in Spanish 


  • Master of Arts (M.A.), Negotiation, Conflict Resolution, and Peacebuilding, California State University Dominguez Hills 
  • Human Resource Management Certificate, University of California Santa Cruz Silicon Valley Extension 
  • Associate Credential Coach, International Coaching Federation
  • Mediation Certificate, National Conflict Resolution Center 
  • Victim Offender Mediation Training, San Diego Restorative Justice 
  • 360° Assessment Conflict Dynamic Profiling (CDP), Certified Facilitator of the CDP-360
  • Transformational / Ontological Coach Certification, International Coaching Federation 


  • Instructor, University of California, Santa Clara Extension Silicon Valley (Human Resource Management Certification program)
  • Instructor, Portland State University
  • Superior Court of California Court Mediator 
  • Executive Committee Member, Alameda County Bar Association (ADR Section) 
  • Board of Director, Catholic Charity of San Jose, CA
  • Core Adjunct Professor, National University 

If you need help from a conflict resolution expert in San Jose, CA, contact Pollack Peacebuilding today. See Yvette’s Testimonials Here.


Visit us on social networks:


Visit us on social networks:

Copyright © 2022 Pollack Peacebuilding Systems