Conflict Resolution Expert San Jose, CA - Yvette Durazo at Pollack Peace
Yvette Durazo brings innovative techniques to promote a positive workplace culture in organizations to encourage trust, productive human capital engagement, and inclusion. Clients benefit from her wealth of knowledge and professional experience in the art of building trusting workplace relationships. She is passionate about optimizing professionals and teams to engage in constructive problem-solving and communication toward instilling respect, civility, and collaboration.
Yvette believes that conflict is one of the most important human aspects organizations must learn to work with and harness in order to move beyond potential obstacles and optimize employees’ performance and engagement.
Yvette has worked as a conflict resolution expert for over a decade and has taught university-level curriculum for over 8 years in the field of Alternative Dispute Resolution. Some of her services included, Unitive Way training, mediating conflicts in the workplace, anti-bullying prevention, settlement negotiations, developing dispute system design, and bringing unique strategies to address the Diversity, Equity, and Inclusion (DEI) workplace.
Education, Technology and Healthcare Institutions
Small, medium and Fortune 1000 companies
EEOC Federal Mediation
Fluent in Spanish
Master of Arts (M.A.), Negotiation, Conflict Resolution, and Peacebuilding, California State University Dominguez Hills
Human Resource Management Certificate, University of California Santa Cruz Silicon Valley Extension
Associate Credential Coach, International Coaching Federation
Mediation Certificate, National Conflict Resolution Center
Victim Offender Mediation Training, San Diego Restorative Justice
360° Assessment Conflict Dynamic Profiling (CDP), Certified Facilitator of the CDP-360
Transformational / Ontological Coach Certification, International Coaching Federation
Instructor, University of California, Santa Clara Extension Silicon Valley (Human Resource Management Certification program)
Instructor, Portland State University
Superior Court of California Court Mediator
Executive Committee Member, Alameda County Bar Association (ADR Section)
Board of Director, Catholic Charity of San Jose, CA