Pollack Peacebuilding Systems is excited to welcome Jeri Stroup to our team of Peacebuilders. From a young age, Jeri Stroup has held a passion for communication and a desire to help people. With this realization as a child, Jeri pursued her passion as a career, obtaining a Master’s degree in Human Relations. After moving from...

Summary of: Roper, I., & Higgins, P. (2020). Hidden in plain sight? The human resource management practitioner’s role in dealing with workplace conflict as a source of organisational–professional power. Hum Resour Manag Journal, 30. 508–524. https://onlinelibrary.wiley.com/doi/10.1111/1748-8583.12311 Background & Theory In this research paper, researchers in England review the importance of human resources roles in organizations from both an...

Summary of: Lou Y. & Lu, L., (2020). A review of research on team conflict, conflict management and team performance, advances in economics, business and management research, 155, 321-326. https://www.atlantis-press.com/article/125947095 Background & Theory There have been a number of research studies completed on the topic of conflict within the workplace. Conflict in the workplace is often...

Originally from Baltimore, Chris Jackson is a peacekeeper and current student, completing his Doctorate in Conflict Psychology. After joining the Navy at 17 and working as a police officer in Colorado, Jackson decided to get his degree in conflict resolution and is now working towards a PSYED. Through his education, he desires to impact law...

On August 26, 2021, Pollack Peacebuilding Systems hosted a panel discussion over new difficulties employers are facing while people are transitioning from remote to in-person work. Four peacebuilders came together to discuss “How to Deal with Political and Social Conflict in the Workplace”. As more people are coming back to work with our society being...

Summary of: Guthridge, M., & Giummarra, M. J. (2021). The taxonomy of empathy: A meta-definition and the nine dimensions of the empathic system. Journal of Humanistic Psychology. https://journals.sagepub.com/doi/10.1177/00221678211018015 Background & Theory There is a lot of confusion surrounding the word empathy. The diverse many meanings of the word results in descriptions of a highly heterogeneous...

Summary Of: Başoğul, C., (2020). Conflict management and teamwork in workplace from the perspective of nurses. Perspectives in Psychiatric Care, 57(2). 610-619.  https://doi.org/10.1111/ppc.12584 Background & Theory To improve the workplace atmosphere within patient care facilities, the conflict management between nurses was studied to better understand workplace disruptions. The different strategies that are used when conflicts occur...

Summary Of: Wieck, C., Kunzmann, U., & Scheibe, S. (2021). Empathy at work: The role of age and emotional job demands. Psychology and Aging, 36(1), 36–48. https://doi.org/10.1037/pag0000469 Background & Theory Empathy requires both cognitive facets (the ability to perceive others’ emotions accurately) and affective facets (the capacity to share others’ emotions and to feel sympathy)....

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