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When employees are happier, businesses do better. From retention to innovation, customer service to costly mistakes, improved employee morale means an improved bottom line. Better morale also means fewer instances of workplace conflict which can slow down productivity, increase stress and tension, and lead to expensive distractions among employees. So if happy employees create better...

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If you’re noticing conflict keeps arising on your team or that it’s slow to resolve when it does erupt, you might want to consider looking at the policies and procedures in place around conflict. Many leaders may look directly to the people involved with conflict to identify trigger points. It’s true that certain personalities may...

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While your job may not include any responsibilities around conflict or people-management, flexing your conflict resolution skills at work can benefit you in myriad ways. Some people have natural skills and competency around de-escalating tension, communicating fairly, and identifying solutions. If you see yourself in that description, you may want to consider putting those skills...

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To prevent conflict from becoming a mainstay in your organization, developing some effective issue resolution strategies and protocols can help. Offering training, discussion strategies, and having clear escalation channels through management so employees know who to rely on can help your team feel more empowered and comfortable knowing how to avoid conflict at work and...

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It’s hard to deny that when several personalities, work styles, and responsibilities are meant to work together under stressful circumstances, confrontation is inevitable. Confrontation can start small and stay small, depending on the circumstances, including how everyone involves reacts. But confrontation can also be the breeding ground for large-scale conflict which can have negative impacts...

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