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In today’s competitive business landscape, a staggering 85% of employees at all levels experience conflict to some degree, which translates to an astonishing 2.8 hours per week of unproductive time per employee. This not only underscores the ubiquity of workplace conflict but also highlights its significant impact on organizational productivity and, ultimately, the bottom line....

In a business world where disruption is the norm, one factor can make or break an organization: company culture. A strong, positive workplace culture isn’t just a feel-good perk but a strategic business advantage. Studies show that companies with engaged employees perform 21% better financially. Conversely, a toxic company culture costs workplaces a staggering $223...

Conflict resolution is an essential mechanism for navigating the turbulent waters of disagreements and fostering a harmonious work environment. It involves a set of skills aimed at resolving conflict amicably between two or more parties. The heart of conflict resolution beats in the ability to effectively turn potentially damaging workplace conflict into a conduit for...

In the dynamic landscape of organizational success, the role of effective leadership is paramount. Leaders are the navigators steering the ship of a company’s vision, culture, and performance. However, even the most seasoned leaders are not immune to leadership weaknesses that can hinder progress and dampen team morale. Pollack Peacebuilding recognizes that addressing common leadership...

Conflicts are a natural part of human existence, which can become detrimental to business operations if left unresolved. Active listening is the communication skill that stands between you and a peaceful workplace. Active listening goes beyond simply hearing the words spoken by another person. It also involves seeking to understand the meaning and intent behind...

In our daily interactions, conflicts often arise due to differences in opinions, values, or beliefs. While these conflicts may seem unavoidable, understanding the underlying cognitive biases can help us navigate through them more effectively. Cognitive biases are inherent shortcuts in our thinking patterns that can lead to distorted judgments and decision-making. In this blog post,...

When it comes to conflict resolution, de-escalation training can go a long way toward calming the situation and everyone involved. However, while de-escalation can work in virtually all conflicts, it can actually save lives in the field. Various industries can benefit from this kind of training, including law enforcement, social work, and educators. Although not...

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