This week’s conflict resolution tip is about the importance of taking care of yourself. Self-care is extremely important for effective conflict resolution. It is difficult to have a sense of internal peace when we’re not actively taking care of ourselves. Further, when we do not have a balanced sense of inner peace, it is difficult...
It’s hard to deny that when several personalities, work styles, and responsibilities are meant to work together under stressful circumstances, confrontation is inevitable. Confrontation can start small and stay small, depending on the circumstances, including how everyone involves reacts. But confrontation can also be the breeding ground for large-scale conflict which can have negative impacts...
Summary of: Reimer, N. K., & Sengupta, N. K. (2021). Meta-analysis of the ‘ironic’ effects of intergroup contact. https://doi.org/10.31234/osf.io/vrsqe Background & Theory Intergroup contact theory is one of the most salient and popular theories in the field of conflict resolution. As societies are becoming more diverse, there are more opportunities for members of different groups...
Summary of: GanshKumar, R., Sujatha, L., & Guru, K. (2021). Effectiveness of conflict management games and activities in workplace. Turkish Journal of Computer and Mathematics Education, 12(11), 395-400. https://doi.org/10.17762/turcomat.v12i11.5891 Background & Theory This article explores the benefits of conflict management games (and similar activities) to determine conflict management styles within a team in the workplace...
Summary of: Pindek, S., Zhou, Z. E., Kessler, S. R., Krajcevska, A., & Spector, P. E. (2021). Workdays are not created equal: Job satisfaction and job stressors across the workweek. Human Relations, 74(9), 1447–1472. https://doi.org/10.1177/0018726720924444 Background & Theory: Common wisdom suggest that people enjoy going to work on Fridays as the work week draws to...
This week’s conflict resolution tip is about getting out of autopilot when in conflict. When we get into conflict, we usually feel our needs are threatened in some way. In reaction to this perceived threat, our sympathetic nervous system activates, and we go into fight or flight mode. This makes us defensive and offensive towards...
When resolving coworker conflict, there are a lot of effective steps that can be taken to minimize tensions and move collaboratively toward solutions. But oftentimes before we find the right road to take, we may make a few wrong turns. Fueled by the emotional intensity that conflict can bring, we sometimes find ourselves being more...
Summary of: Laura, D. (2020). Exploring the intersection of collective identity and peacebuilding: a case study of Kids4Peace Jerusalem. Conflict and Dispute Resolution Program. Background & Theory The conflict in Israel and Palestine is considered by many as an intractable ethno-national conflict. The beliefs and attitudes of the youth formed through their education and upbringing...
Summary of: Juncos, A. E., & Joseph, J. (2020). Resilient peace: Exploring the theory and practice of resilience in peacebuilding interventions. Journal of Intervention and Statebuilding, 14(3), 289-302. https://doi.org/10.1080/17502977.2020.1745445 Background & Theory This article evaluates resilience and its role in peacebuilding. Primarily, the authors provide an understanding of what resilience is and the overall pros...
Summary of: Ashikali, T., Groeneveld, S., & Kuipers, B. (2021). The role of inclusive leadership in supporting an inclusive climate in diverse public sector teams. Review of Public Personnel Administration, 41(3), 497–519. https://doi.org/10.1177/0734371X19899722 Background & Theory: While numerous past studies have examined the importance of inclusion initiatives among diverse work environments, not many studies have...
