4 Strategies to Reduce Conflict in the Workplace

No workplace is without conflict, even if it is a healthy, productive environment most of the time. Strategies to reduce conflict in the workplace provide necessary, timely solutions that maintain a relatively tranquil business environment. To help you with your office’s conflict resolution strategies, review the following tips.

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Role-Playing Activities

There are a plethora of role-playing activities for the workplace that focus on conflict resolution. Being able to step outside themselves and take on a new role helps employees empathize with one another, because they gain new perspectives. Typical games provide workplace scenarios for team members to act out and are usually followed by discussions about what the players did right or could have done differently to resolve conflicts. To help you determine if role-playing games are ideal for your workplace, take an employee pole. If too many team members are not fans of such activities, ask them to provide alternatives that everyone can vote on. This helps your team feel like they are part of conflict resolution activities, rather than like they are being forced to participate. The latter issue often breeds resentment, which does nothing for the work environment.

Meditation Sessions

Guided meditation sessions once, twice, or multiple times a week in the workplace help everyone breathe deeply, forget about daily to-do lists, and simply zen out. A calm mindset makes it challenging for anyone to get upset, which reduces chances of conflict and promotes a more tranquil workspace. If having a guided meditation expert visit the office regularly is not currently within your budget, browse YouTube. There are endless meditation videos available ranging from 5 minutes to 30 minutes and beyond. No matter what you decide to do, consider a program such as “Meditation Mondays” that puts everyone in a healthy mindset for the work week.

Stress Management Workbooks

Reasons for stress are not always clear, but become more obvious with a little “digging.” Stress management workbooks help in this regard, because they provide employees with the chance to go inward, identify their top stressors, and find healthy ways to manage them. For example, perhaps a team member always gets stressed out by their commute and ends up coming into work irritated every day. There are several solutions to this issue, such as waking up a little earlier to get to work and leaving early to beat traffic both ways. Taking public transportation provides another possibility, with trains arguably being the ideal option. Unlike buses, assorted rail lines are not subject to vehicular traffic congestion.

There are a wide variety of stress management workbooks out there, so do a little research to determine which books are best for your employees and overall work environment.

Conflict Resolution Seminars

Strategies to reduce conflict in the workplace can include resolution seminars led by professional mediators. These outgoing, personable individuals know how to relate to their audiences and discuss ways to avoid conflict in detail. They talk about what makes unresolved workplace issues so damaging, such as heightened office tension, and provide tools for reducing conflicts in ways that suit everyone involved. Perhaps having a meditator on retainer is what is best for your workplace, or office “timeouts” where everyone takes a minute to close their eyes, breathe deeply, and think positive thoughts. Question-and-answer sessions following each seminar are also helpful, because they allow employees to discuss specific issues or inquire about resolution techniques in a judgment-free environment.

These are just some of the strategies to reduce conflict in the workplace and enjoy a healthier business setting. For more on effective conflict resolution strategies, visit Pollack Peacebuilding Systems today!


Kent McGroarty


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