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Communication Skills | Pollack Peacebuilding Systems

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Summary of: Haider, H. (2019). Engaging rural stakeholders in social cohesion, reconciliation, and peacebuilding projects. K4D Helpdesk Report. Brighton, UK: Institute of Development Studies. Background & Theory Efforts at peacebuilding in conflict-ridden environments take into account social inequalities, community values, and intergroup relations. In Iraq and many other regions, rural populations rank high on poverty...

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Summary of: Dasgupta, Utteeyo & Mani, Subha & Sharma, Smriti & Singhal, Saurabh, 2020. “Social Identity, Behavior, and Personality: Evidence from India,” IZA Discussion Papers 13515, Institute of Labor Economics (IZA). Background & Theory All societies have some form of social and racial hierarchies. The most prominent one in India is that of caste. Historically, Indian society...

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A diverse group of employees will include different combinations of personalities, work styles, and talents. One often overlooked difference between employees is their communication style, which can slightly vary from situation to situation but may remain consistent in each individual. Looking through the lens of communication and understanding different styles is one of the more...

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Math, science, literature, and history are all subjects that schools focus their attention on, but social skills, conflict resolution, and communication skills aren’t typically things we get a formal education on. This can lead to distress in adult situations that require skills we just don’t have. Managing conflict in an organization through communication is one...

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Summary of: Fida, M., Khan, M., and Safdar A., “Job satisfaction in banks: Significance of emotional intelligence and workplace environment” (2019). Scholars Bulletin. 504-512. Background & Theory: Emotional intelligence is characterized by one’s ability to perceive, express, and regulate emotional responses in oneself as well as in others. When combined with a workplace environment, the...

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Employee turnover is a problem that some companies consistently suffer from. While there are likely a number of issues to address in such organizations, developing better systems for conflict resolution in the workplace is often critical. Various Strategies for Employee Turnover Effective strategies to support workplace retention are essential to any company. Some such strategies...

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Having conflict resolution skills in the workplace can be a valuable tool, not only for the success of the company but for your own professional development. Not everyone can handle stepping in when interpersonal tension arises on the clock, which means learning and applying these skills can get you recognized for key leadership roles. If...

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Conflict with family members is common due to the nature of these types of relationships, and yet solving family conflict is not necessarily something we’re taught to do. In school, we learn math, biology, literature, and history but we don’t typically get the opportunity to learn about our emotions and how to communicate them effectively....

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How to resolve conflict at work when the work environment is high in stress? Healthcare workers understand this predicament given the high-crisis nature of their work. Since the conflict in these environments can impact critical situations or alter the care available to patients in need, it’s important to stay on top of any disputes that...

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