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General Knowledge About Conflict Resolution & Peacebuilding

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Conceived by The Association for Conflict Resolution (ACR) in 2005, October is observed as the month of Conflict Resolution each year. The third Thursday of October is celebrated as Conflict Resolution Day, which falls on the 15th of October this year. The goals of the month are to: Promote awareness of mediation, arbitration, conciliation, and...

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Summary of: Taknint, Taos Joelle  “Discrimination, Identity, and Psychological Distress: An Investigation of Adult Immigrants’ Social Identity Management in Identity Threatening Contexts”. University of Victoria 2020 Background & Theory In the current era where identity threats are heightened due to the rise in right-wing nationalism in the global west (e.g., National Front in France, Alt-Right...

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The Centers for Disease Control and Prevention (CDC) recently issued a statement discouraging employees from arguing with customers that do not follow safe COVID-19 protocols (a.k.a. not wearing a mask or observing social distancing rules.) This guidance has arrived in the wake of violent incidents across the United States between employees and customers, coworkers, and...

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Summary of: Datar, U., & Paranjape, T. (2020). Conflict resolution: A sustainable approach. Our Heritage, 68(13), 1-12. Retrieved from https://archives.ourheritagejournal.com/index.php/oh/article/view/6277. Background & Theory This article explores conflict in light of the Sustainable Development Goals created by the United Nations (UN) in 2015. It examines these categories of conflict, whether conflict is positive or negative, and...

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It is common for disputing parties, especially in the workplace, to have a power dynamic in which one has more pull than the other. This can be true if the workplace conflict includes an employee and their manager, an employee and their customer, or workers from different departments sparring over work details. Felicia Staub, a...

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Summary of: Ramirez Munoz, S. (2017). Understanding social conflict: Reason or emotion? In E. Morales-Lopez & A. Floyd (Eds.), Developing new identities in social conflicts (pp. 67-82). Amsterdam: John Benjamins Publishing Company. Background & Theory The author explores social conflict theory, how we understand it currently, and how we should view it moving forward. Ramirez...

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Summary of: Tehrani, H. D., & Yamini, S. (2019). Personality traits and conflict resolution styles: A meta-analysis. Personality and Individual Differences, Volume 157, 1-10. https://doi.org/10.1016/j.paid.2019.109794 Background & Theory This article performs a meta-analysis to evaluate how personality traits and conflict resolution styles are connected. Clashes in personalities can create conflict, so it makes sense that...

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Summary of: Rothbart, D., & Allen, S. (2018). Building peace through systemic compassion. Conflict Resolution Quarterly, Volume 36, 373-386. DOI: 10.1002/crq.21249 Background & Theory This article focuses on the systems of positive emotions, with a specific focus on compassion, and its uses in peacebuilding practices. The authors evaluate the basis for human rights, peacebuilding practices,...

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Conflict is something we typically try to avoid, especially when we’re talking about business environments. Conflict in the workplace can decrease productivity, create a hostile environment, add frustration to an already stressful day, and significantly diminish the customer experience. But could there be such a thing as positive conflict in the workplace where something is...

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If you thought the days of the “in” crowd were left lingering in the high school cafeteria, your employed adult-self may be disappointed. Workplaces often experience their versions of cliques where certain team members create an impenetrable force, implying a social hierarchy that can certainly impede collaboration and productivity. Grouping up is a natural human...

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