When workplace conflict requires intervention, employers may have to decide between flexing their own conflict resolution skills or getting the help of third-party mediation services. Mediation in all forms can be beneficial to life after conflict, facilitating collaborative solutions between those involved in the conflict while reducing collateral damage. But while mediation has its perks,...
You just landed your big promotion and finally have the leadership role you’ve always wanted. But you soon discover an unexpected responsibility: mediating disputes between employees. This is a tool that’s an important addition to any leader’s toolbox, even if it’s not exactly the most fun part of the job. Mediating Disputes Between Employees In...
Conceived by The Association for Conflict Resolution (ACR) in 2005, October is observed as the month of Conflict Resolution each year. The third Thursday of October is celebrated as Conflict Resolution Day, which falls on the 15th of October this year. The goals of the month are to: Promote awareness of mediation, arbitration, conciliation, and...
We’ve previously written about mediation being offered for juvenile court cases, but this story takes childhood and adolescence mediation a step further. Students at a Massachusetts middle school have the option to resolve conflicts by participating in mediation led by other students at their middle school. This student-led mediation seems to be popular, with 20...
Summary of: Douglas, B., & Orpinas, P. (2019). Goals and strategies to solve peer conflict: Comparison by aggression trajectories. Pensamiento Psicológico, Volume 17(2), 23-35. doi:10.11144/Javerianacali.PPSI17-2.gssp Background & Theory This article explores how adolescent youth in three different aggressive behavior trajectories might use different methods, goals, and strategies to handle conflict, and what this means for...
Youth in Wayne County, Michigan who find themselves in trouble with the law now have a new option: mediation. Wayne County Prosecutor Kym Worthy announced a partnership with local mediation experts at the Wayne County Dispute Resolution Center. Who’s Eligible? This program is not open to everyone. Juveniles must be first time offenders and the...
Resolving conflict at work can be a necessary but painstaking task for any manager or organizational leader. Having the right tools in your toolbelt to manage unexpected tension in the office can make or break the tangible results you achieve. Resolving Conflict at Work Few people set out on their careers in management with a...
Air France is flying to new heights, thanks to alternative methods of dispute resolution. The company turned to mediation following the introduction of the Macron Law of 2015, which provided the company the opportunity to step away from their culture of lawsuits. Lawsuit Culture Before they adopted mediation as a company policy for settling conflict,...
Summary of: Verkuyten, M., & Yogeeswaran, Y. (2020). Cultural diversity and its implications for intergroup relations. Current Opinion in Psychology, Volume 32, 1-5. https://doi.org/10.1016/j.copsyc.2019.06.010 Background & Theory A consistent trending topic in our current society revolves around diversity and multiculturalism. However, there is not consistent research focusing on interculturalism, which is much more relevant to...
Summary of: Van Dokkum, N. (2019). Dealing with Aggression. Retrieved from https://www.academia.edu/38968372/Dealing_with_Aggression. Background & Theory: While the goal in mediation is often to remain objective and remove emotions, Neil van Dokkum explored the reasons why it may be beneficial to take a client’s feelings and reactions into account for a more successful solution for the...
