Problem solving mediation sessions provide businesses with avenues for resolving workplace conflicts quickly and effectively. Mediation services involve at least one objective professional helping two or more employees talk through their issues and come up with solutions that everyone is happy with. If you are considering adding mediation services to your business, review common examples...
When it comes to resolving conflict in the workplace, prevention can be the “best medicine.” Conflict resolution activities for workplace help your team learn tools for preventing and dealing with assorted issues effectively before they become large, serious problems. Review conflict resolution activity ideas here to inspire upcoming team building events. “You Said, I Heard”...
When working with colleagues, business partners, customers and the like, disagreements are inevitable. When disagreements are unable to be resolved quickly and effectively, they may escalate into a dispute or conflict. Business dispute mediation may be the right move in these instances if resolution is not attainable through in-house resources, but you want to avoid...
Summary of: Tuncel, E., Kong, D. T., Parks, J. M., & van Kleef, G. A. (2020). Face threat sensitivity in distributive negotiations: Effects on negotiator self-esteem and demands. Organizational Behavior and Human Decision Processes, 161, 255-273. doi: 10.1016/j.obhdp.2020.07.004 Background & Theory This article examines the relationship between face threat sensitivities and a negotiator’s self-esteem when...
I very rarely write a personal blog piece because I think perhaps most people find more value in less subjective, more informational articles. But today, I’m feeling extremely fortunate and am compelled to write about it; and perhaps—hopefully—there lies some value in my statement of gratitude. Just about every day, I get to do something...
In a perfect world, a disagreement would be worked out quickly and easily between the parties involved and to the mutual satisfaction of both parties. Unfortunately, we don’t live in a perfect world and, sometimes, you simply can’t come to a satisfactory arrangement. Many people think about going to court if they or their business...
Few situations are more frustrating than when having to communicate something important and yet not knowing exactly how to communicate effectively. It may put a strain on relationships of all kinds. Co-workers or employees can feel put off or even actively defend against what you say if you can’t articulate your needs and wants in...
Anyone who’s tried to settle a dispute in court knows it can be a long, hard, expensive way to bring about resolution. Extensive, drawn-out trials and litigation don’t always provide a satisfactory end result, even for the “winning” party. Aside from time wasted time and resources involved in court trials, reputations can be tarnished and...
When you’re in conflict with another person, attitude is the one thing that can make the encounter productive and an opportunity for growth, rather than a stressful and destructive circumstance. Remember the following 4 conflict resolution tips the next time you’re engaged in a conflict, and it might make all the difference in creating peace...
A client (we’ll call him Jason) recently came to me for counseling prior to a negotiation between him and his business partner. Jason and his partner have been friends for 20 years, but they have only recently gone into business together. Jason had a list of concerns and steps that he wanted to see taken;...
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