New Study Links Emotional Intelligence and Transformational Leadership to Job Performance | Pollack Peacebuilding Systems

June 29, 2020by Noah Shaw

Summary of:

Alhamami, N., Ismail, W., Kamarudin, S., & Abdullah, F., “Linking emotional intelligence and transformational leadership to job performance in a conflict-stricken environment” (2020). Talent Development & Excellence, Volume 12, No. 3, 2153-2163.

Background & Theory:

There are an abundant number of past studies about emotional intelligence that showcase its relevance and importance in the workplace. While studies have shown the importance of emotional intelligence in the workplace, not many studies have linked emotional intelligence to transformational leadership. Furthermore, studies have yet to relate both of these to job performance. This study attempts to identify the relationship between emotional intelligence, transformational leadership, and job performance.


Research was conducted to answer the following question:

    1. What is the relationship between emotional intelligence, transformational leadership, and job performance?


Data was collected using surveys from employees at public and private organizations in Yemen, totaling 408 participants. This study utilized Daniel Goleman’s Emotional Competence Inventory 2.0 to measure emotional intelligence. Transformational leadership was measured using the Multifactor Leadership Questionnaire. Job performance was measured using the Individual Work Performance short questionnaire. Cronbach’s alpha coefficient was used to determine the reliability of the study’s research constructs.


After analyzing data, the results showed a significant positive relationship between overall emotional intelligence and overall job performance. Additionally, it was found that emotional intelligence was a predictor of job performance, accounting for 43% of the variance in job performance in the study. The results also showed a significant positive relationship between emotional intelligence and transformational leadership. Finally, a significant positive relationship was also present between transformational leadership and job performance. Not only this, but the regression results revealed transformational leadership was a predictor of job performance.

What We Can Learn:

Looking over this research, we can take away the following key insight:

  • Dedicated effort towards strengthening emotional intelligence is a great first step towards strengthening leadership practices and improving job performance. Enhancing emotional intelligence in individuals enhances transformational leadership capabilities, both of which improve job performance.

Final Takeaways

For Consultants: Presenting the fact that emotional intelligence is positively correlated with transformational leadership and job performance may be helpful to show organizations the importance of emotional intelligence training.

For Everyone: Organizations with a lot of workplace conflict may have employees with low emotional intelligence. Taking the time to raise your own emotional intelligence will likely improve your leadership capability and workplace relationships.

Noah Shaw

Noah is the Peace Operations Coordinator at Pollack Peacebuilding Systems. His writing on the latest workplace conflict resolution research has been featured on

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