Conflict in the workplace isn’t a sign that you’re failing as a leader. In fact, on the contrary, conflict is an inevitable reality when people join forces and work together under stressful circumstances. In some cases, conflict may even provide you an opportunity to showcase your leadership skills. While conflict may not always be a...
When examining the role of conflict at work and how to resolve it, if you run a team or your own business and you’re new to the people-side of the job, one important muscle of human leadership worth strengthening is that of conflict resolution. While conflict won’t impact your business exactly the same as another...
Every workplace experiences conflict from time to time. In fact, any place where people convene to work toward a common goal is likely to experience occasional flare ups of disagreement and dispute. So if conflict is so commonly possible, how do you know when you need a conflict resolution specialist to intervene? Below, we have...
When employees are happier, businesses do better. From retention to innovation, customer service to costly mistakes, improved employee morale means an improved bottom line. Better morale also means fewer instances of workplace conflict which can slow down productivity, increase stress and tension, and lead to expensive distractions among employees. So if happy employees create better...
Summary of: Guthridge, M., & Giummarra, M. J. (2021). The taxonomy of empathy: A meta-definition and the nine dimensions of the empathic system. Journal of Humanistic Psychology. https://doi.org/10.1177/00221678211018015 Background & Theory There is a lot of confusion surrounding the word empathy. The diverse many meanings of the word results in descriptions of a highly heterogeneous...
Learning how to build stronger teams at work is a great way to increase innovation, morale, and performance. Teams that operate under these umbrellas tend to experience fewer distractions such as conflict, high turnover rates, and costly legal dilemmas. How to Build Stronger Teams at Work? Having a strong team is beneficial across the board,...
With growing stressors and ever evolving employee needs, it’s a challenging time to be a leader. And while it may be getting more and more challenging to manage, the expectations of leadership remain high. But with growing resources and tools to better manage stress, cultivate work/life balance, and address mental health needs, learning how to...
Summary Of: Başoğul, C., (2020). Conflict management and teamwork in workplace from the perspective of nurses. Perspectives in Psychiatric Care, 57(2). 610-619. https://doi.org/10.1111/ppc.12584 Background & Theory To improve the workplace atmosphere within patient care facilities, the conflict management between nurses was studied to better understand workplace disruptions. The different strategies that are used when conflicts occur...
Summary Of: Wieck, C., Kunzmann, U., & Scheibe, S. (2021). Empathy at work: The role of age and emotional job demands. Psychology and Aging, 36(1), 36–48. https://doi.org/10.1037/pag0000469 Background & Theory Empathy requires both cognitive facets (the ability to perceive others’ emotions accurately) and affective facets (the capacity to share others’ emotions and to feel sympathy)....
This week’s peacebuilding tip is about how to give regular feedback. Whether it is at home or at work, it is important to give regular feedback to others. If somebody is not living up to your expectations, it is important to give constructive and positive feedback. I recommend giving about 5 times as much positive...
