Often when we think about interpersonal conflict in the workplace, we imagine the actual workplace as the setting for the conflict. This may not be true for teams or individuals who work remotely. Believe it or not, technology has a significant impact on the way employees interact with each other, so it’s important to learn...
Getting caught up in a workplace dispute is no one’s idea of a good time. Employees working in stressful industries or during stressful times can experience an increase in vulnerabilities that lead to conflict, making it easy to strike. When tensions is high, the human capacity to respond effectively tends to get lower. With that...
Aggressive tones, ongoing disagreements, posturing body language, and combative communication — these are things that can escalate to conflict and create stress in any employee. For introverts, this type of interpersonal conflict can be particularly difficult to manage. Fight, flight, or freeze may be triggered with certain volumes or tones of voice and figuring out...
Summary of: Mirivel, J. C. (2019). Communication behaviors that make a difference on well-being and happiness. In Velazquez, J .A. M. & Pulido, C. M. (Eds.), The routledge handbook of positive communication (Ch. 6). New York. Taylor & Francis. Background & Theory The author of this article evaluates real-life experiences to answer questions surrounding positive...
Summary of: Canady, V., “MHA survey addresses psychological needs of the workforce” (2020). Mental Health Weekly, Volume 30, Issue 5. 4-5. Background & Theory: Past surveys by Mental Health America (MHA) have been helpful in revealing that a company culture that is safe and includes open communication is correlated to employee motivation, confidence, and pride....
Everyone, at one time or another, has faced some kind of conflict while on the job. Whether it’s with management, customers, vendors, or your colleagues, working in stressful conditions with different personalities chasing different agendas is all the tinder the fire usually needs. Confronting conflict in the workplace can be challenging because professional responsibilities and...
Summary of: Fida, M., Khan, M., and Safdar A., “Job satisfaction in banks: Significance of emotional intelligence and workplace environment” (2019). Scholars Bulletin. 504-512. Background & Theory: Emotional intelligence is characterized by one’s ability to perceive, express, and regulate emotional responses in oneself as well as in others. When combined with a workplace environment, the...
Do you ever feel like some (or maybe all) of your coworkers could use a session on a therapist’s couch for how they act in the workplace? Well, workplace therapy really does exist. Esther Perel is a famed psychotherapist, and creator of two podcasts, who is involved in the realm of workplace conflict. “Where Should...
If you thought the days of the “in” crowd were left lingering in the high school cafeteria, your employed adult-self may be disappointed. Workplaces often experience their versions of cliques where certain team members create an impenetrable force, implying a social hierarchy that can certainly impede collaboration and productivity. Grouping up is a natural human...
Employee turnover is a problem that some companies consistently suffer from. While there are likely a number of issues to address in such organizations, developing better systems for conflict resolution in the workplace is often critical. Various Strategies for Employee Turnover Effective strategies to support workplace retention are essential to any company. Some such strategies...
