Every workplace experiences conflict from time to time. In fact, any place where people convene to work toward a common goal is likely to experience occasional flare ups of disagreement and dispute. So if conflict is so commonly possible, how do you know when you need a conflict resolution specialist to intervene? Below, we have...
A myriad of personalities convene in an organization for the purpose of shared goals, even while under pressure from managers, customers, and financial needs. This is certainly a setting where conflict can arise frequently. Some leaders may decide to handle conflict on their own, or perhaps just ignore it altogether. But when conflict is ignored...
Running a team is demanding and ensuring business needs are met takes up more time than you have allotted to the job. In kind, conflict is demanding and can take a physical and mental toll on the individuals involved, be they on the ground level of the dispute or at the point of intervention. It...
Summary of: Hamre, K. V., Fauske, M. R., Reknes, I., Nielsen, M. B., Gjerstad, J., & Einarsen, S. V. (2021). Preventing and neutralizing the escalation of workplace bullying: The role of conflict management climate. International Journal of Bullying Prevention, 1-11. https://doi.org/10.1007/s42380-021-00100-y Background & Theory Workplace bullying is a gradually escalating process that occurs from psychosocial...
Everyone has personal sets of values from which they make personal and professional decisions. Values differ from person to person making values an inherent bases from which conflict may emerge. As a leader and as an employee, exploring different examples of value conflict in the workplace can help you strengthen your ability to identify and...
If you’re noticing conflict keeps arising on your team or that it’s slow to resolve when it does erupt, you might want to consider looking at the policies and procedures in place around conflict. Many leaders may look directly to the people involved with conflict to identify trigger points. It’s true that certain personalities may...
While your job may not include any responsibilities around conflict or people-management, flexing your conflict resolution skills at work can benefit you in myriad ways. Some people have natural skills and competency around de-escalating tension, communicating fairly, and identifying solutions. If you see yourself in that description, you may want to consider putting those skills...
Summary of: GanshKumar, R., Sujatha, L., & Guru, K. (2021). Effectiveness of conflict management games and activities in workplace. Turkish Journal of Computer and Mathematics Education, 12(11), 395-400. https://doi.org/10.17762/turcomat.v12i11.5891 Background & Theory This article explores the benefits of conflict management games (and similar activities) to determine conflict management styles within a team in the workplace...
Summary of: De Clercq, D., Fatima, T., & Jahanzeb, S. (2021). Gossiping about an arrogant leader: Sparked by inconsistent leadership, mitigated by employee resilience. The Journal of Applied Behavioral Science, 57(3), 269–289. https://doi.org/10.1177/0021886320917520 Background & Theory: Arrogant leadership is defined as the practice by which leaders engage in presumptuous claims about their competencies, have inflated...
Summary of: Veerankutty, K., & Rehna, V. J. (2020). Role of organizational culture in resolving organizational conflict and its impact on employees performance – A critical overview. International Journal of Innovations in Management, Engineering, and Science, 6(3). Background & Theory This article explores how organizational culture and organizational conflict influence each other, and whether organizational...
