Conflict Resolution Training

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When working with colleagues, business partners, customers and the like, disagreements are inevitable. When disagreements are unable to be resolved quickly and effectively, they may escalate into a dispute or conflict. Business dispute mediation may be the right move in these instances if resolution is not attainable through in-house resources, but you want to avoid...

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If you’re looking to ramp up your team’s preparedness for conflict and its resolution, you may be wondering what the best resources for that information might be. Workplace conflict training can be obtained from multiple types of resources where employees can learn different strategies and skills to prevent, reduce, or effectively respond to conflict when...

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Summary of: Tyler, S. (2020, May 26). Chapter 7: Reducing Discrimination. Human Behavior and the Social Environment I. Retrieved January 6, 2022, from https://uark.pressbooks.pub/hbse1/chapter/reducing-discrimination_ch_7/  Background & Theory This study provides heavy insight into the causes of discrimination and how to reduce it in the workplace and in our society. This research article focuses on summarizing...

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When you trained for your leadership role, you likely focused on the needs of the business and the industry skills that previously brought you success. Developing the emotional or people skills that enhance leadership efficacy may not have been at the top of your priorities when demonstrating how you can make measurable change for the...

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Summary of: Gheorghe, A., Fodor, O. & Pavelea, A., (2021). Ups and downs on the rollercoaster of task conflict: The role of group cognitive complexity, collective emotional intelligence and team creativity. Asociația de Psihologie Industrială și Organizațională (APIO), 23-37. http://dx.doi.org/10.24837/pru.v18i1.459 Background & Theory Group creativity is an organizational advantage often sought out by companies. However, when there...

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Have you ever found yourself in proximity to two disputing colleagues at work? Whether you’re preparing for this age-old interview question, ramping up your leadership skills for a promotion, or simply self-reflecting on ways to minimize stress at work, getting to know your own conflict resolution style and generating mindfulness around your own reactivity can...

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