Tag: Conflict Resolution Training

Summary of: Roper, I., & Higgins, P. (2020). Hidden in plain sight? The human resource management practitioner’s role in dealing with workplace conflict as a source of organisational–professional power. Hum Resour Manag Journal, 30. 508–524. https://onlinelibrary.wiley.com/doi/10.1111/1748-8583.12311 Background & Theory In this research paper, researchers in England review the importance of human resources roles in organizations from both an...

Originally from Baltimore, Chris Jackson is a peacekeeper and current student, completing his Doctorate in Conflict Psychology. After joining the Navy at 17 and working as a police officer in Colorado, Jackson decided to get his degree in conflict resolution and is now working towards a PSYED. Through his education, he desires to impact law...

Summary of: Wobodo, C. C., Orianzi, R., & Oko-Jaja, B. (2020). Conflict and crisis management: A theoretical comparison. European Journal of Business and Management, 12(2), 16-22. Background & Theory This article explored how conflict and crisis both affect organizations and what the response by leadership and management needs to be in order to keep the...

Summary of: Wang, Y., Chen, K., Dou, K., & Liu, Y. (2021). Linking self-control to voluntary behaviors at workplace: The mediating role of job satisfaction. Frontiers in Psychology, 12, 1-9. https://doi.org/10.3389/fpsyg.2021.530297 Background & Theory This article evaluates the role of self-control and how it contributes to one’s behavior in the workplace. The initial hypothesis was...

Summary of: Naseer, T., Ahmad, F., Bano, A, Kausar, N., Mahmood, S., & Ali, F. (2021). Impact of role conflict and workload on job satisfaction: Moderating role of perceived organizational support. Psychology and Education, 58(5), 4656-4677. Background & Theory: Workplace conflict is a common occurrence across many industries that can impact employees in various ways....

Summary of: Abrams, D., Lalot, F., Hogg, M.A. (2021). Intergroup and intragroup dimensions of COVID-19: A social identity perspective on social fragmentation and unity. Group Processes and Intergroup Relations, 24(2), 201-209. Background & Theory This article discusses how COVID-19 has impacted our identity, both in terms of self identity and group identity, and the resulting...

This week’s conflict resolution tip is about the importance of validating and aligning when in conflict. Validation and alignment are a great formula for peacebuilding in many contexts. First, it is important to understand that validating is essentially a form of effective listening. A formula for validation might look something like this: Validate = Concerns...

There are many different types of relationships in a workplace that can experience the negative effects of conflict. While we’ve discussed conflict between team members, customers, and managers, it’s also important to discuss how to repair a relationship with a business partner after experiencing some foundation-shaking tensions. How to Repair a Relationship with a Business...

What makes a peaceful person? This question is something everyone from parents to organizational leaders want the answer to. For people interested in developing themselves and others into more peaceful people, understanding the keys to being a peaceful person is crucial. A 2021 review of research on peace focused on establishing a psychological foundation for...

Summary of: Nelson, L. L. (2021). Identifying determinants of individual peacefulness: A psychological foundation for peace education. Peace and Conflict: Journal of Peace Psychology, 27(2), 109–119. Background & Theory: Understanding how personal factors and personality can contribute to individual peacefulness is key to creating larger scale programs that teach people how to lead more peaceful...

Copyright © 2024 Pollack Peacebuilding Systems