Even the most harmonious work environments can experience issues at various times. Learning how to handle conflict in the workplace effectively sidesteps major problems that can result in serious tension for weeks or months at a time. Thankfully, there are many ways to resolve conflicts that help everyone get past the problem and continue working...
Understanding conflict in the workplace is an important skill for anyone at the helm of a team to have. Knowing how to resolve conflict is especially important for leaders to understand so that costly consequences can be avoided down the road. But solving conflict isn’t the starting point of the skill set required to cultivate...
Have you ever found yourself in proximity to two disputing colleagues at work? Whether you’re preparing for this age-old interview question, ramping up your leadership skills for a promotion, or simply self-reflecting on ways to minimize stress at work, getting to know your own conflict resolution style and generating mindfulness around your own reactivity can...
Workplace conflict is inevitable. But peer-to-peer conflict is a bit easier to navigate and overcome than conflict that extends beyond power dynamics in the office. When a boss is in conflict with their employees, turnover, morale, trust, and productivity can take much bigger hits than they may during other types of conflict. This is especially...
This week’s peacebuilding tip from Jeremy Pollack is to stay curious. Staying curious is a great way to mitigate potential conflicts in situations in your life. Curiosity is an open mindset where you can understand the other party’s perspective better. Sometimes we want to defend ourselves and prove the other person wrong, but that is...
This week’s peacebuilding tip is about how to take the other’s position in conflict. This strategy is a cognitive exercise when you are trying to make peace with someone who has a different perspective than you. First, be very clear on what you are trying to convey or how you are positioning yourself. After understanding yourself,...
Some people default to reactions of aggression when facing challenging situations. When provoked or triggered, these folks don’t typically leave room to try to understand the reasons for a situation or work to seek creative solutions but instead will react quickly and intensely with anger. In these situations, the needs of said person become the...
Running a team is demanding and ensuring business needs are met takes up more time than you have allotted to the job. In kind, conflict is demanding and can take a physical and mental toll on the individuals involved, be they on the ground level of the dispute or at the point of intervention. It...
This week’s peacebuilding tip is about how to recognize and appreciate the people around you regularly. The best place to begin building trust with someone is by recognizing them and appreciating their impact on our lives. This makes people feel valued which is super important. It can be as simple as saying “Hey, I...
If you’re noticing conflict keeps arising on your team or that it’s slow to resolve when it does erupt, you might want to consider looking at the policies and procedures in place around conflict. Many leaders may look directly to the people involved with conflict to identify trigger points. It’s true that certain personalities may...
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