Summary of: Gail F. Thomas. (2020). Perspective: Managing virtual team conflict. the Western ABC Bulletin, 2.2. Background & Theory Conflict in the workplace has always been acknowledged as a part of workplace culture. With different people coming together with a variety of backgrounds and beliefs, along with differing conflict styles, having a diverse group of...
Workplace conflict is inevitable. But peer-to-peer conflict is a bit easier to navigate and overcome than conflict that extends beyond power dynamics in the office. When a boss is in conflict with their employees, turnover, morale, trust, and productivity can take much bigger hits than they may during other types of conflict. This is especially...
Summary of: Rodriguez-Sanchez, J-L., Gonzalez-Torres, T., Montero-Navarro, A., & Gallego-Losada, R. (2020). Investing time and resources for work-life balance: The effect on talent retention. International Journal of Environmental Research and Public Health, 17(6), 1-14. https://www.mdpi.com/1660-4601/17/6/1920 Background & Theory This article explains the importance of work-life balance and provides a look at recommended strategies that companies...
Summary of: Swaab, R. I., Lount Jr, R. B., Chung, S., & Brett, J. M. (2021). Setting the stage for negotiations: How superordinate goal dialogues promote trust and joint gain in negotiations between teams. Organizational Behavior and Human Decision Processes, 167, 157-169. https://linkinghub.elsevier.com/retrieve/pii/S0749597821000789 Background & Theory In a workplace, it is common for teams to...
Summary of: Sandu, M. L., Rus, M., & Rus, C. V. (2020). Relationship between personality traits and individual response to conflict situations in adolescents. Technium Social Sciences Journal, 6, 131-141. https://heinonline.org/HOL/Page?collection=journals&handle=hein.journals/techssj6&id=133&men_tab=srchresults Background & Theory This article explores how personality and gender traits can contribute to conflict management styles (primarily compromise vs. confrontation). This study aims...
Summary of: Guthridge, M., & Giummarra, M. J. (2021). The taxonomy of empathy: A meta-definition and the nine dimensions of the empathic system. Journal of Humanistic Psychology. https://journals.sagepub.com/doi/10.1177/00221678211018015 Background & Theory There is a lot of confusion surrounding the word empathy. The diverse many meanings of the word results in descriptions of a highly heterogeneous...
Summary of: Wobodo, C. C., Orianzi, R., & Oko-Jaja, B. (2020). Conflict and crisis management: A theoretical comparison. European Journal of Business and Management, 12(2), 16-22. Background & Theory This article explored how conflict and crisis both affect organizations and what the response by leadership and management needs to be in order to keep the...
Summary Of: Başoğul, C., (2020). Conflict management and teamwork in workplace from the perspective of nurses. Perspectives in Psychiatric Care, 57(2). 610-619. https://doi.org/10.1111/ppc.12584 Background & Theory To improve the workplace atmosphere within patient care facilities, the conflict management between nurses was studied to better understand workplace disruptions. The different strategies that are used when conflicts occur...
Summary of: Wang, Y., Chen, K., Dou, K., & Liu, Y. (2021). Linking self-control to voluntary behaviors at workplace: The mediating role of job satisfaction. Frontiers in Psychology, 12, 1-9. https://doi.org/10.3389/fpsyg.2021.530297 Background & Theory This article evaluates the role of self-control and how it contributes to one’s behavior in the workplace. The initial hypothesis was...
Summary Of: Wieck, C., Kunzmann, U., & Scheibe, S. (2021). Empathy at work: The role of age and emotional job demands. Psychology and Aging, 36(1), 36–48. https://doi.org/10.1037/pag0000469 Background & Theory Empathy requires both cognitive facets (the ability to perceive others’ emotions accurately) and affective facets (the capacity to share others’ emotions and to feel sympathy)....
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