This week’s conflict resolution tip is about what it means to get in the car with someone when in conflict. Imagine that we’re all on a highway, each in our own cars. On this highway, we’re comfortable in our vehicle, driving forward towards our destination. While we all share the same view on the road,...
To prevent conflict from becoming a mainstay in your organization, developing some effective issue resolution strategies and protocols can help. Offering training, discussion strategies, and having clear escalation channels through management so employees know who to rely on can help your team feel more empowered and comfortable knowing how to avoid conflict at work and...
This week’s conflict resolution tip is about the importance of managing your emotions. This is an extremely important topic to consider when thinking about how to effectively engage in conflict resolution, especially when dealing with escalated situations. When considering how to engage in emotional self-regulation, it is crucial to first recognize our triggers. Asking ourselves,...
Summary of: Shkëmbi, F., Melonashi, E., & Fanaj, N. (2015). Workplace stress among teachers in Kosovo. SAGE Open. https://journals.sagepub.com/doi/10.1177/2158244015614610 Background & Theory: Teaching is one of the most thoroughly investigated professions for workplace stress. In Europe, stress was reported as most common in education and health-related professions, and within countries like Greece and Slovenia, high...
This week’s conflict resolution tip is about the importance of taking care of yourself. Self-care is extremely important for effective conflict resolution. It is difficult to have a sense of internal peace when we’re not actively taking care of ourselves. Further, when we do not have a balanced sense of inner peace, it is difficult...
Summary of: GanshKumar, R., Sujatha, L., & Guru, K. (2021). Effectiveness of conflict management games and activities in workplace. Turkish Journal of Computer and Mathematics Education, 12(11), 395-400. https://doi.org/10.17762/turcomat.v12i11.5891 Background & Theory This article explores the benefits of conflict management games (and similar activities) to determine conflict management styles within a team in the workplace...
This week’s conflict resolution tip is about getting out of autopilot when in conflict. When we get into conflict, we usually feel our needs are threatened in some way. In reaction to this perceived threat, our sympathetic nervous system activates, and we go into fight or flight mode. This makes us defensive and offensive towards...
This week’s conflict resolution tip is about the importance of acknowledging impact when in conflict. This is an incredibly important part of conflict resolution, especially when attempting to reconcile something that happened in the past. Often, when someone has an issue with something we have done, we like to immediately find solutions to resolve the...
Does mediation really work in instances of workplace conflict? Conflict at work can be distracting. It can also hinder performance, increase costly employee turnover, and lead to potential legal issues. These consequences become increasingly likely if the conflict or related tensions have been brewing chronically or over a long period of time. Mediation can...
If you find yourself in a situation where you’ve wronged someone in some way, you likely have had the feeling that you need to apologize to them. But apologizing is often much easier said than done. When we find ourselves in these situations, we often wonder how to give a sincere apology that repairs some,...
