Summary of: Tyler, S. (2020, May 26). Chapter 7: Reducing Discrimination. Human Behavior and the Social Environment I. Retrieved January 6, 2022, from https://uark.pressbooks.pub/hbse1/chapter/reducing-discrimination_ch_7/ Background & Theory This study provides heavy insight into the causes of discrimination and how to reduce it in the workplace and in our society. This research article focuses on summarizing...
Even the most harmonious work environments can experience issues at various times. Learning how to handle conflict in the workplace effectively sidesteps major problems that can result in serious tension for weeks or months at a time. Thankfully, there are many ways to resolve conflicts that help everyone get past the problem and continue working...
When we think about workplace conflict, many people jump immediately to solving it; mitigating the dispute entirely and trying to prevent it from ever happening again. While this goal may be understandable given the high costs of conflict, both on time and finances, it may not always be realistic to completely eradicate the idea of...
When you trained for your leadership role, you likely focused on the needs of the business and the industry skills that previously brought you success. Developing the emotional or people skills that enhance leadership efficacy may not have been at the top of your priorities when demonstrating how you can make measurable change for the...
Summary of: Rauleder, R. (2020). Solution-focused short-term coaching. 1-7. https://coaching-rauleder.de/wp-content/uploads/2020/05/Solution-focused-short-term-coaching_Example-case-conflict-at-work_-Rainer-Rauleder_Apr2020.pdf Background & Theory This article goes over a real life scenario of when workplace conflict that had built up over a prolonged period of time needed to be aided by a third party conflict coach. The purpose of the case study was to inform people,...
Understanding conflict in the workplace is an important skill for anyone at the helm of a team to have. Knowing how to resolve conflict is especially important for leaders to understand so that costly consequences can be avoided down the road. But solving conflict isn’t the starting point of the skill set required to cultivate...
Summary of: Gheorghe, A., Fodor, O. & Pavelea, A., (2021). Ups and downs on the rollercoaster of task conflict: The role of group cognitive complexity, collective emotional intelligence and team creativity. Asociația de Psihologie Industrială și Organizațională (APIO), 23-37. http://dx.doi.org/10.24837/pru.v18i1.459 Background & Theory Group creativity is an organizational advantage often sought out by companies. However, when there...
Summary of: Terry, O. (2020). Power in the workplace, finding an alter-native to the iron fist. Open Journal of Leadership, 9, 97-112. https://www.scirp.org/journal/paperinformation.aspx?paperid=100471 Background & Theory Power is often something that can be abused and is not always utilized correctly. When working as a supervisor, knowing how to lead people and how to appropriately utilize...
Summary of: Choi, Y. (2020). A study of the influence of workplace ostracism on employees’ performance: Moderating effect of perceived organizational support. European Journal of Management and Business Economics, 29(3), 333-345. https://www.emerald.com/insight/content/doi/10.1108/EJMBE-09-2019-0159/full/html Background & Theory One type of workplace conflict that is not uncommon is ostracism between coworkers. Having this type of distraction within an organization...
Summary of: Van Dick, R., Crawshaw, J. R., Karpf, S., Schuh, S. C., & Zhang, X. (2020). Identity, importance, and their roles in how corporate social responsibility affects workplace attitudes and behavior. Journal of Business and Psychology, 35, 159-169. Background & Theory This article explores how one’s perception of corporate social responsibility (CSR) may impact...
