Ever-evolving generations means employers need to stay on top of a changing workforce. Millennials and Gen Z employees tend to have different values from Gen X and Baby Boomer employees, and these changes matter as younger workers move into leadership roles and shift the culture of how we work just as previous generations have done...
Summary of: Sarkar, A. & Garg, N. (2020). “Peaceful workplace” only a myth?: Examining the mediating role of psychological capital on spirituality and nonviolence behaviour at the workplace. International Journal of Conflict Management, 31(5), 709-728. DOI 10.1108/IJCMA-11-2019-0217 Background & Theory This study explores how to create peaceful work environments by examining how psychological capital, spirituality,...
Summary of: Gallacher, J. D., Heerdink, M. W., & Hewstone, M. (2021). Online engagement between opposing political protest groups via social media is linked to physical violence of offline encounters. Social Media + Society. https://doi.org/10.1177/2056305120984445 Background & Theory Digital communication is becoming more common than ever and is known to influence political outcomes for the past few...
Summary of: Winardi, M.A., Prentice, C. & Weaven, S. (2021). Systematic literature review on emotional intelligence and conflict management. Journal of Global Scholars of Marketing Science, DOI: 10.1080/21639159.2020.1808847 Background & Theory: There have been a number of studies conducted on the topic of conflict management and emotional intelligence in the workplace. However, there is a...
Work conflict can be stressful enough but conflict between employees and managers includes a power dynamic that can make conflict exponentially more stressful for everyone involved. While employees can benefit greatly from building up their own set of conflict resolution skills, the responsibility for effective conflict engagement rests in the hands of leadership, especially when...
Summary of: Eppich, W. J., & Schmutz, J. B. (2019). From ‘them’ to ‘us’: Bridging group boundaries through team inclusiveness. Medical Education, 53(8), 756-758. doi: 10.1111/medu.13918 Background & Theory This article discusses how to create a team mentality and bridge the gaps that might exist between different groups and identities. In other words, how to...
Summary of: Coskan, C.C. (2020). The role of ethnic, national, and superordinate identities and perceptions of power in understanding Kurds’ attitudes about reconciliation in “Turkish-Kurdish conflict.” European Association of Social Psychology, 1–11. https://doi.org/10.13140/RG.2.2.12739.22569 Background & Theory This research looks deeper into the concept of asymmetrical conflict, where there are unequal power differences between groups. The groups...
Summary of: Parashar, B., and Sharma, R. (2020). Impact of conflicts on productivity at workplace. KNOWLEDGE Proceedings of the International Conference on Research in Management & Technovation, 24, 143-146. http://dx.doi.org/10.15439/2020KM11 Background & Theory: Promoting employee productivity is critical for their individual growth and for overall organizational growth. Therefore, maximizing productivity is often a major focus...
Conflict competence in the workplace is being able to develop and apply certain skills to conflict with the goal of reducing harm, de-escalating tension, and increasing positive outcomes. Conflict competence can naturally help reduce instances of escalated conflict and instead turn disagreements into points of growth. For these reasons it’s important for leaders and employees...
Summary of: Fry, D.P., Souillac, G., Liebovitch, L., Coleman, P.T., Agan, K., Nicholson-Cox, E., Mason, D., Palma Gomez, F., & Strauss, S., (2021). Societies within peace systems avoid war and build positive intergroup relationships. Humanities and Social Sciences Communications, 8(17). https://doi.org/10.1057/s41599-020-00692-8 Background & Theory It is often believed that all societies have engaged in war at some point,...
