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Workplace Conflict Archives | Page 2 of 21 | Pollack Peacebuilding Systems

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Summary of: Fernández-Salinero, S., & Topa, G. (2020). Intergroup discrimination as a predictor of conflict within the same organization. The role of organizational identity. European Journal of Investigation in Health, Psychology, and Education, 10, 1-9. https://doi.org/10.3390/ejihpe10010001 Background & Theory This article explores how our perception of discrimination and conflict, intergroup identity, and organizational identity are...

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Summary of: Pun, A., Birch, S., & Baron, A. (2021). The power of allies: Infants’ expectations of social obligations during intergroup conflict. Cognition, 211. https://doi.org/10.1016/j.cognition.2021.104630 Background & Theory Social allegiances are a crucial aspect of human social life, such that they are part of the group formation process and justify the expectation that when one member...

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Billions of company dollars and millions of company hours are sacrificed every year to workplace conflict. Maintaining a positive and collaborative work culture where each employee contributes in some form can be a helpful way to ward off spending time and money on resolutions. Employment relations and conflict resolution go hand-in-hand, so the way your...

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Summary of: Miranda, D., Love, G., Carlin, R., González, R., & Navia, P. (2021). Ethnicity or policy? The conditioning of intergroup trust in the context of ethnic conflict. Political Psychology. https://doi.org/10.1111/pops.12747 Background & Theory Intergroup trust is an important foundation for cooperation (Brewer & Alexander, 2002), whereas prolonged violent intergroup conflict accentuates distrust. Ethnicity refers...

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This week’s conflict resolution tip is about the importance of speaking calmly and respectfully when in conflict. It may seem somewhat obvious to suggest that we should speak calmly and respectfully with each other to maintain cooperative relationships, but this isn’t always so obvious when in conflict. When we’re in conflict, we often feel emotionally...

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Summary of: Luo, Y., & Lu, L. (2020, November). A review of research on team conflict, conflict management and team performance. Advances in Economics, Business and Management Research, 155, 321-326. https://doi.org/10.2991/aebmr.k.201128.062 Background & Theory: Over the past few decades, utilizing teams within the workplace has been increasingly common. With uptick in team collaboration naturally comes...

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Summary of: Halabi, S., Dovidio, J. F., & Nadler, A. (2021). When intergroup helping helps intergroup relations: The moderating role of trust in the outgroup. Journal of Experimental Social Psychology, 95, 104141. doi:10.1016/j.jesp.2021.104141 Background & Theory Trust is a factor that can moderate how a member of a low-status group responds to help offered by...

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Leaders of any organization tend to have a lot on their plate. To effectively manage operational details of the business, they must be engaged in active and ongoing engagement with members of all staffing positions. While conflict is typically inevitable in work environments, it can be reduced. And since certain types of conflict can cost...

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