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Workplace Conflict Psychology Basics
Learn what creates workplace peace and conflict at a psychological level. PLUS, learn a basic conflict resolution sequence for having difficult conversations. PLA’s online training course includes:
- How to Define Peace & Conflict, and Where They Start
- How Psychological Needs Relate to Peace & Conflict
- Analyzing Conflict Through a Needs-Based Framework
- Basic 4-Part Assertion Message for Difficult Conversations
- Learning Assessment & *Certificate of Completion*
