Differences of opinion between coworkers are a normal part of the working world. After all, if everyone had the same ideas, there would be no creativity or growth. However, disagreements that are not properly handled can escalate into workplace conflict. While some conflicts can be handled by the employees or executives, others require professional help from companies like Pollack Peacebuilding. To find out more about conflict resolution in San Francisco, contact us today!
The Cost of Conflict
Workplace conflict can quickly become expensive. Conflict between partners, for instance, can slow or even stop work on a project. Conflict between executives can create tension in the workplace for the entire company.
As tensions rise, the focus is often shifted away from productivity and onto the conflict. As the conflict escalates, it produces more stress among employees which increases errors and creates delays for important deadlines. If a conflict cannot be resolved within the company, it may also lead to more obvious losses such as the loss of a valuable employee and monetary losses from lawsuits.
Our Process: Conflict Resolution in San Francisco
Pollack Peacebuilding prides itself in being able to achieve resolution for even the most difficult workplace conflict. While our professionals create an individualized approach that is tailored for your specific needs, here is a bit of what you can expect:
One-on-One Interviews: At Pollack Peacebuilding, we know that each conflict has multiple sides and the number of sides, and individual stories, depends on the number of people involved. This is why it is important for our specialists to meet with each involved party in order to hear all sides of the story. This meeting also allows the peacebuilder to establish a strong rapport with each party.
Relationship Mediation: Once the peacebuilding professional knows each side of the story, it is then important to bring the parties together in order to establish a facilitated dialogue; this may be done together or in small groups, depending on the situation. Each dialogue is tailored based on the needs of the parties involved and has the goal of bringing about mutual understanding and improving communication. This part of the process also serves to establish a solution that can be agreed upon by both parties.
Laying the Groundwork for a Better Future: Once a solution is reached during the dialogue, our peacebuilder will follow up with each party individually to ensure that everyone is satisfied with how the solution is being implemented. The follow-up process occurs after about a week and is there to ensure that the conflict has truly been resolved and that both parties are still satisfied with the solution. This is done to ensure that the problem does not arise again in the future.
If you are faced with a workplace conflict that has not been successfully resolved despite efforts from your company, it is time to call in some help. To learn more about conflict resolution in San Francisco, contact Pollack Peacebuilding today for a free consultation.