Workplace Conflict Resolution & Transformation Services

Your team deserves more peace and less stress! We've helped hundreds of companies, just like yours, achieve greater peace, healthier relationships, and more productive work environments. With proven strategies for workplace peacebuilding, PPS can be your guide to a happier, healthier team.

To get help with a conflict quickly, schedule a free consultation today.


Coworker Conflict Transformation

Your team deserves more peace and less stress! We've helped hundreds of companies, just like yours, achieve greater peace, healthier relationships, and more productive work environments. With proven strategies for workplace peacebuilding, PPS can be your guide to a happier, healthier team.

To get help with a conflict quickly, schedule a free consultation today.

Home > Workplace Conflict Resolution & Transformation Services

The Workplace
Peacemaking Program

Our peacemaking program has served hundreds of employees and organizations achieve happier, healthier relationships. Peacemaking typically involves individual coaching and dialogue facilitation between parties that aim to resolve conflicts and transform relationships. While each situation is unique, below are the typical steps to our Workplace Peacemaking program.
One-on-One Interviews
Every peacemaking effort begins with individual meetings between the peacebuilder and each participant involved. These sessions serve as both a deep dive into the issues as well as an opportunity to coach and prepare each participant to engage in constructive dialogue.
Facilitated Dialogue
Based on the individual interviews, the peacebuilder determines who to involve in dyadic dialogue sessions, facilitated by the peacebuilder. The goal will be to reconcile grievances and create an agreement or plan to move forward productively in the working relationship.
Follow-Up Coaching

After the dialogues and agreements, the peacebuilder has a series of workplace conflict coaching sessions with each participant to make sure the solutions are working. Rebuilding trust is an ongoing process, which requires consistent monitoring, assessment, and adjustment.

What is Conflict Transformation?

Conflict transformation is a process that involves a variety of conflict intervention methods aimed at both reducing current issues and preventing future conflicts. It is a long-term, systemic approach to peacebuilding, which addresses current, acute issues between individuals as well as cultural, procedural, and structural elements that are allowing for the presenting issues to emerge. Transformative processes in organizations, therefore, work toward change at the interpersonal and cultural levels.
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Participants Affected Worldwide
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Conflict Resolution Services Get Results

In addition to improved human engagement, morale, and mental-emotional health, the most important result of our services is organizational effectiveness. Here are a few satisfied clients.

“I hired Jeremy to help with some interpersonal conflicts at work. The conflicts affected the organization to the point that valuable employees might quit, or have to be let go. In just a few sessions, Jeremy guided us through a process that turned things around.”

– Simone McGinnis, General Manager, Val Vista Lakes Community Association

“PPS was a big help in an HR issue at where we felt we needed third party objectivity without the heavy hand of a lawyer or investigator. PPS was able to assess the situation and gain the trust of both the employee and management and accurately assessed a workable path forward. Our organization learned much from an experience that ultimately resulted in a more peaceful, harmonious workplace.”

– Peter Connery, Vice President, Applied Survey Research

“As the CEO of a growing business, PPS has helped my corporation in so many ways…all of which have translated into positive factors such as elevated productivity, a more contented and productive work environment and, most importantly, a reduction of conflict and hostility.”

– Alan Sitomer, CEO, Mastery Coding

In-Person or Online Mediation Services

Pollack Peacebuilding can train your team using our remote workplace mediation. We create a customized strategy for assisting your team by developing winning conflict resolution plans. This program aims to resolve ongoing disputes between people and teams. Our online mediation places an emphasis on problem-solving and mending damaged relationships.

examples of diversity conflict in the workplace

All Industries Benefit from Conflict Resolution Services

Professionals in any industry can benefit from knowing how to resolve conflicts. Conflict resolution is more than just one strategy and is an adaptive process of communication and transformation. Our professional peacebuilders can help improve an employee's capacity for handling difficult situations more effectively. Handling challenging conversations in conflict resolution is crucial for success.

Training Can Resolve Conflicts Before They Arise

Before a disagreement arises, your team can be trained to settle it. Disagreements among employees are inevitable. Conflict arises in every industry, whether it is because of misunderstandings about who did what, conflicts of opinions, or problems with interpersonal relationships. Your company's success will greatly depend on how employees handle those situations effectively. Staff can transform a potential crisis into a fruitful dialogue by putting the appropriate communication techniques in place before a workplace disagreement occurs.
Dealing With Conflict in the Workplace

Conflict Management & Conflict Resolution Workshops

For managers, executives, and employees, we offer instructor-led conflict management training courses or seminars. Our training sessions can be attended live in-person or via live video streaming. Every training is tailored to the needs, objectives, and particular systemic problems or issues of each industry. To foster peaceful and more productive work environments, we teach employees how to successfully communicate with one another. This is done while also encouraging employees to keep business values and policies in alignment with your company goals. We also have a wide offering of on-demand courses that can be taken anytime, anywhere.

Communication Skills Workshop

The best strategy for establishing a strong and lasting workplace relationship after a disagreement is to open up lines of communication between the involved parties. This enables both parties to confirm that the agreement's terms are being followed. Open communication makes it simpler for participants to overcome obstacles without jeopardizing any previous progress. It's critical to comprehend how your team can put these talents to use when a disagreement arises. Mastering them can help you and your team handle problems and stop them from spiraling out of control.

De-Escalation Training Workshops

De-escalation training workshops are beneficial for employees who frequently interact with emotionally volatile customers or the general public. These training sessions are also great for those who wish to be ready for a variety of difficult conversations. The PPS de-escalation skills training workshop benefits employees who deal with the event goers and helps the management team handle everyday issues between employees. This course presents easy-to-practice strategies that can be implemented under pressure. Trained staff will respond to extreme workplace situations by applying our strategies.

Frequently Asked Questions

What is workplace conflict resolution?

Workplace conflict resolution is the process of addressing disagreements between employees, teams, managers, or business partners in a way that improves communication, rebuilds trust, and supports productive working relationships. Conflict resolution focuses on identifying root causes and creating practical solutions that help all parties move forward constructively.

What is the difference between conflict resolution and conflict transformation?

Conflict resolution focuses on addressing a specific dispute and helping the parties reach an agreement. Conflict transformation goes further by addressing the underlying behaviors, communication patterns, systems, and workplace dynamics that contributed to the conflict in the first place. The goal is not only to resolve the current issue but also to reduce the likelihood of similar conflicts occurring in the future.

When should an organization bring in a workplace conflict resolution professional?

Organizations should consider outside support when conflicts become recurring, emotionally charged, disruptive to productivity, or difficult to resolve internally. Bringing in a neutral third party can help employees communicate more effectively, rebuild trust, and reach solutions that might not be possible without facilitation.

What types of workplace conflicts can Pollack Peacebuilding help resolve?

Pollack Peacebuilding works with a wide range of workplace conflicts, including interpersonal disputes, leadership conflicts, team dysfunction, communication breakdowns, department conflicts, partnership disputes, workplace bullying concerns, and conflicts related to organizational change. Our services are tailored to the unique needs of each organization.

How does the Workplace Peacemaking Program work?

The Workplace Peacemaking Program typically includes three phases: one-on-one interviews, facilitated dialogue sessions, and follow-up coaching. The process is designed to help participants address grievances, develop agreements, rebuild trust, and create sustainable improvements in workplace relationships.

Can workplace conflict resolution services be provided virtually?

Yes. Pollack Peacebuilding provides both virtual and in-person conflict resolution and mediation services. Virtual sessions allow organizations across the country to receive professional support while maintaining flexibility for remote or geographically dispersed teams.

What are the benefits of workplace conflict resolution services?

Effective conflict resolution can improve communication, increase employee engagement, strengthen trust, reduce workplace stress, improve retention, and support healthier workplace cultures. Organizations often experience improved collaboration and productivity when conflicts are addressed proactively.

What industries does Pollack Peacebuilding serve?

Pollack Peacebuilding works with organizations across many industries, including healthcare, education, government, hospitality, financial services, law firms, nonprofits, construction, religious organizations, and technology companies. Programs are customized to the specific challenges and goals of each organization.

Contact Us Anytime

We all know conflict can be challenging and stressful. And there's not always an easy solution to transforming or preventing conflict. We've designed programs that are efficient and effective to help organizations address the most difficult and pressing issues. Get in touch today to learn more.
Address
3104 E Camelback Rd. #2099
Phoenix, AZ 85016
Call us
(800) 650-1429
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