Workplace Culture Consulting & Optimization Program

Pollack Peacebuilding’s Workplace Peacekeeping Program is designed to measure, enhance, and sustain peaceful, productive workplace cultures. Workplace conflict management is a way for your company to show it cares about your employees, your workplace environment, and your success as an organization. Further, it helps sustain a healthy, productive, and innovative workplace culture.

For workplaces in need of dramatic change, see our Peacebuilding Program for organizational transformation and culture change.

Understanding Workplace Culture 

Workplace culture refers to the environment and atmosphere that a company cultivates through its practices, values, and employee interactions. There are three main types of culture within an organization:

1. Aspired Culture: This is the ideal state that a company strives to achieve. It represents the values, behaviors, and work environment that a company ideally wants to embody.
2. Actual Culture: This is the reality of the workplace environment and how employees actually interact, make decisions, and solve problems on a daily basis.
3. Accepted Culture: Often a blend of aspired and actual cultures, this represents the norms and practices that employees adopt and accept over time, even if they initially diverge from the company’s aspirational values.

What Is Culture Consultancy?

Culture consultancy involves advising organizations on how to align their actual culture with their aspired culture to improve business results. This involves strategic interventions and initiatives to foster a healthy, dynamic, and productive workplace environment. Consulting services in this field are tailored to help companies navigate the complexities of culture change, ensuring that the employee experience is enhanced and that the organization’s strategic goals are met.

Culture consultants are experts in diagnosing cultural issues and implementing changes that align with the company’s long-term business strategy. They work closely with leadership teams to develop and implement plans that not only address immediate concerns but also promote sustainable growth and employee engagement. 

Why Culture Transformation Can Be a Competitive Advantage

In today’s rapidly evolving business landscape, achieving culture transformation is more than an internal shift—it’s a competitive advantage. Companies prioritizing culture consulting as part of their business strategy find themselves better positioned to retain talent and adapt to digital transformation. 

At PPS, our consulting services are designed not just to propose changes but to integrate them seamlessly with your strategic goals, ensuring every level of your organization aligns with your desired culture.

Here are some reasons why culture transformation can be a competitive advantage. 

Improve Productivity

Studies have shown that conflict negatively affects productivity. With workplace conflict management at your company, conflicts can be significantly mitigated, increasing innovation and productivity.

Avoid Potential Lawsuits

Many companies suffer PR, legal, and financial impact from employment-related lawsuits. A conflict consultant on retainer can substantially decrease the chances of legal action and financial damage.

Increase Job Satisfaction

Workplace happiness is the result of many elements, and a peaceful office environment is one of them. Studies show that happier employees are more loyal, productive, and innovative.

Boost Employee Retention & Recruitment

Imagine while recruiting top innovators, one of your perks & benefits is offering the ability to talk to an outside, totally neutral, and confidential conflict management consultant any time…

• They feel uncomfortable with a co-worker or supervisor
• They are not ready to escalate the matter to HR
• They are unsure how to approach a conflict at work
• They need help or feel uncomfortable with a confrontation
• They just need a coach to talk to who is not involved
• They would like to improve a work relationship or situation
• They are looking for help to achieve greater job satisfaction

Our Program Pays For Itself If the Company…

• Avoids just 1 lawsuit, or…
• Increases productivity by 2 hours/week, or…
• Saves 1 executive or 2 employee positions, or…
• Attracts 1 high-level innovator.

What Our Culture Consulting Services Look Like

Our approach to culture consultancy begins with a deep dive into your current culture, assessing the employee experience to pinpoint areas for enhancement. The leadership team plays a crucial role in this phase, as their commitment is essential for sustainable culture change. By focusing on organizational culture, we help develop leaders who are not just administrators but visionaries capable of steering the company through periods of rapid growth.

Step-by-Step Process for Culture Transformation

1. Investigating and Understanding the Client’s Needs: We start by assessing your current culture and business goals. This phase involves interviews and surveys to gather insights directly from your team.
2. Building the Roadmap for Actions: Based on the initial assessment, we draft a detailed plan that aligns with your strategic goals. This roadmap outlines key interventions needed to initiate the culture transformation.
3. Implementing the Program with Leadership and Employees: Our experienced consultants work closely with your leadership team and staff to roll out the changes. This involves training sessions, workshops, and regular communications to ensure everyone is on board and engaged.
4. Measuring Results from the Program: To gauge the effectiveness of the culture transformation, we measure employee engagement, business results, and other key performance indicators post-implementation. This helps us refine our approach and make adjustments as needed for continuous improvement.

Peacekeeping & Culture Optimization Efforts

Each initiative in our suite of culture consultancy services is aimed at boosting organizational culture and fostering an environment conducive to personal growth and employee engagement. 

From one-on-one conflict/communication coaching for executives to monthly strategy sessions, our experienced consultants work closely with your team to ensure that the business results are palpable and aligned with your business goals.

1. One-on-one Conflict/Communication Coaching for Executives
2. Dialogue Facilitation as Needed
3. Executive Meeting Facilitation
4. Open Dialogue Forum for Employees
5. Monthly Data Collection for Organizational Assessment
6. Monthly Reporting
7. Monthly Strategy Sessions
8. Trainings

Free Consultation to Discuss Your Culture

Get in touch with Pollack Peacebuilding Systems to learn more about our Workplace Peacekeeping Program for companies and organizations looking to optimize and maintain a healthy, productive culture.

Free Consultation

What PPS Consultants Can Help You With

From interoffice politics to communication problems and personality clashes, offices are fertile settings for conflicts. Not only can conflicts, both explicit and subtle, impact company morale, but they can hurt the bottom line in a variety of ways, including decreased efficiency and productivity and, in worst case scenarios, legal and financial damages. That’s why having an on-call, on-demand workplace conflict resolution expert is so critical.

Workplace Conflict Management Specialists Can:

• Improve interoffice communication and relationships
• Increase job satisfaction
• Augment productivity and efficiency
• Create more energy and space for innovation
• Positively impact the bottom line

Our Workplace Culture Experts Aim To:

• Help executives, managers, and employees optimize their interoffice relationships
• Offer higher-level confidentiality and conflict psychology expertise than offered by in-house Human Resources
• Improve interpersonal communication throughout the company
• Provide a safe, confidential space for staff to voice concerns and receive advice about handling office conflict
• Provide solution-focused problem-solving to resolve difficult personnel challenges
• Ward off spiraling conflicts that could lead to legal and financial detriment for the company
• Deliver expert advice in negotiations
• Turn conflicts into opportunities
• Help staff spend less time managing problems in order to spend more time running the company
• Create a happier, more productive work environment
• Resolve problems before they begin, grow, and/or fester

Contact PPS at (800) 650-1429 for more information on our Retainer Program.