Welcome to Pollack Peacebuilding Systems' Workplace Satisfaction Program!
We know workplace conflicts can be taxing, both emotionally and when it comes to productivity.
That's why we're dedicated to helping resolve conflicts and improve your happiness at work.
The PPS Workplace Satisfaction program is a free service for you and other employees at your company to get help from a third-party, totally neutral and confidential conflict management coach. Your coach will help you resolve conflicts quickly and communicate more effectively. Most importantly, your coach is here to listen, without judgment or consequence, to anything you're going through at work. Nothing you talk about with your coach will be shared with anyone else at the company, unless you ask for us to intervene. Your company cares about you and so do we. Let us help you have a better experience at work and in life.
If you have not used this service before, please read the Terms & Conditions below and follow the instructions to begin. You'll only have to do this once, the very first time you use the service. After that, you can call us whenever you need to talk!
Read the Terms & Conditions below, then scroll to the bottom to sign up and get started!
Terms & Conditions of Service
Welcome to Pollack Peacebuilding Systems. Your agreement to the Terms and Conditions herein constitutes a contract between you (“You”) and Pollack Peacebuilding Systems, including all its successors, assigns, and agents (“PPS”), and you should read it carefully and raise any questions and concerns that you have before you agree to it.
The conflict management consulting services to be provided by PPS are live or via distance technology as designed jointly with You (“Services”), and will be billed to your employer (“Company”). Professional time spent between You and PPS, including but not limited to phone calls or email exchanges, report writing, and reading or reviewing documents, may or may not be billed per the discretion of PPS. The amount of time that you personally utilize the Service, for which we bill, will not be revealed to the Company. In certain circumstances, the Company may require such information, and you will be informed prior to the release of such information to the Company.
1) Limitation of Services
While there are some similarities between the Services and arbitration, legal advice, or personal therapeutic counseling, they are in fact very different activities and it is important that you understand the differences between them. The Services should not be construed or utilized as legal advice. The Services should not be viewed or utilized as psychotherapeutic guidance or counseling. PPS consultants and coaches are conflict management experts, but are not lawyers, arbitrators, or psychotherapists.
PPS consultants may occasionally act as mediators, when requested to do so by You and/or the Company. Mediators do not issue orders, find fault, or make determinations. Instead, mediators help parties to reach a settlement by assisting with communications, obtaining relevant information, and developing options. Most disputes are successfully resolved and often the parties will then enter into a written settlement agreement. Many people report a higher degree of satisfaction with mediation than with arbitration or other court processes because they can control the result and be part of the resolution. Nonetheless, it is important to remember that mediators are not arbitrators or attorneys.
If either You or PPS recognizes that you have a problem that would benefit from arbitration, adjudicatory intervention, or psychotherapeutic counseling, PPS may refer you to appropriate resources. In some situations, PPS may insist that you initiate such resources, and that PPS has access to them as a condition of your continuing Services.
It is also important to understand that your relationship with PPS is a professional relationship. While it may often feel like a close personal relationship, it is not one that can extend beyond professional boundaries both during and after our work together, unless a personal relationship existed prior to our work together. Considerable experience shows that when boundaries blur, the hard-won benefits gained from the consultant relationship are endangered.
You understand and agree that PPS may suspend or terminate the Services if PPS feels that the Services will lead to an unjust or unreasonable result. PPS may also suspend or terminate the Services if the PPS feels it can no longer effectively perform its facilitative role.
These Services are conducted pursuant to California Evidence Code §§703.5, 1115-1128, 1152 and/or Federal Rules of Evidence, Rule 408, and other sections or successor sections of the California Evidence Code and any Federal law counterparts, if applicable, governing among other things, the confidentiality of mediation proceedings. In addition, You and counsel if engaged, agree not to disclose any conduct or statements made in connection with the Services or any writings relating to the Services to any other person or in the media. PPS may not testify in any proceedings, and You shall not seek to have PPS testify or produce any records, reports, notes or other documents reviewed, received or prepared by PPS during the course of the Services.
Subject to certain limitations set forth in applicable statutory and case law, statements made during or in connection with the Services are intended to be confidential, are intended to be privileged communications, are made without prejudice to any party’s legal position, are not intended to be subject to discovery, and are intended to be not admissible in any subsequent proceedings. However, written and oral agreements reached by You and other parties in the course of the mediation may, under certain circumstances, be admissible in a subsequent proceeding, if agreed to by You and the other parties.
PPS may consult with others about the Services and may describe the Services and your case for educational purposes as long as PPS does not disclose your name or any other information which would specifically identify You.
There are some situations in which PPS is legally obligated to breach confidentiality in order to protect you or others from harm. If PPS has information that indicates that a child or elderly or disabled person is being abused, PPS must report that to the appropriate state agency. If a client is an imminent risk to him/herself or makes threats of imminent violence against another, PPS is required to take protective actions. These situations are quite rare during these Services. If such a situation occurs, PPS will make every effort to discuss it with you before taking any action.
As you are no doubt aware, it is impossible to protect the confidentiality of information that is transmitted electronically. This is particularly true of e-mail and information stored on computers that are connected to the internet, which do not utilize encryption and other forms of security protection. Please keep this in mind.
You agree to indemnify and hold PPS harmless from any claim, costs, losses, damages, liabilities, judgments and expenses (including reasonable fees of attorneys and other professionals), arising out of or in connection with any claim, action or proceeding (any and all of which are "Claims") by a third party arising out of (a) your use of the Services; (b) your noncompliance with or breach of any of these Terms, or (c) the unauthorized use of the Services by any other person using your user information. At PPS’ option, you shall assume control of the defense and settlement of any Claim subject to indemnification by you (provided that, in such event, PPS may at any time thereafter elect to take over control of the defense and settlement of any such Claim, and in any event, you shall not settle any such Claim without PPS’ prior written consent).
To the maximum extent permitted by law, these Terms & Conditions are governed by the laws of the State of California, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Los Angeles, California, U.S.A. in all disputes arising out of or relating to the use of the Services. Use of the Services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and PPS as a result of these Terms or your use of the Services.
PPS’ provision of the Services is subject to existing laws and legal process, including our rights and obligations to cooperate and comply with governmental, court and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by us with respect to such use.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.
Unless otherwise expressly stated herein, these Terms constitute the entire agreement between you and PPS with respect to the Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and PPS with respect to the Services.
A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
By submitting this form below, you AGREE to the Terms & Conditions set forth above.
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