Principles of Peace: Our Mission Statement

Home > About > Mission Principles

Primary Goal: Peace

With every service we provide and every interaction we have, we are led by this guiding question: How and why do we believe this course will create greater peace? If we cannot clearly designate or articulate why and how it may build peace, we must change course.

Mission Statement

Our mission is to bring more peace and understanding into this world. Whether it’s between individuals, within a company, or among communities, our conflict experts strive to improve relationships, create happier living and work environments, and make the world a better place to inhabit, in any modest way can.

Vision Statement

That every team member, employee, and leader we support has the skills, tools, and structures in place to contribute positively to their relationships, their work, their community, and their personal success.

Guiding Principles

As we travel through our workplaces and our communities to support peace processes, we hold these principles as our foundation and our compass toward a more peaceful tomorrow.
Transformation and Opportunity
We are committed to providing services and processes that support a transformational shift for our clients to help them find clarity in confusion and opportunity in conflict.
Resilience and Sustainability
We are committed to supporting our clients to discover action-oriented and forward-thinking solutions that promote individual and systemic resiliency and sustainability.
Learner and Practitioner
We are committed to being experts in the peacemaking psychology field through education, self-awareness and reflection, and through critical thinking and conflict analysis. We are equally committed to bridging our expertise to the practice of peacemaking through regular and ongoing services with organizations, families, and communities.
Self-Determination and Impartiality
We are committed to being an impartial party and providing processes and tools to promote party self-determination. We are committed to enabling our clients to take control of their unique situation and find meaningful and satisfying pathways forward.
Passion for Peace
Above all, we are committed and driven to promote peace in our communities by supporting the compassionate understanding of others, respectful assertion of needs, and collaborative dialogue in conflict.

Theory of Change

That every family member, employee, and leader we assist has the skills, tools, and structures in place to contribute positively to their relationships, their work, their community, and their personal success. Read our Theory of Change statement to see how shifts in workplace culture affect the broader culture.


A process of goal-mapping called Theory of Change asserts that long-term change in an organization or society is achieved by identifying all the necessary preconditions needed to reach such change. For Pollack Peacebuilding Systems (PPS), this begs another question: If our goal is to change our conflict-rich culture into a culture rooted in peace and healthy conflict engagement, what are the necessary preconditions we must meet to reach that goal?

Considering the fact that the US and much of the world is capitalistic, we can argue that our workplaces shape our cultures. We at PPS believe that by changing our mindset on how we interact with each other and with conflict at the workplace, we can gradually change our culture. By doing this, we bring more peace into our culture and world, making it a better place to live for everyone.

Considering this, Pollack Peacebuilding Systems aims to empower organizations to create this positive change. Through our services, we believe that we not only benefit the workplace, but impact interpersonal relationships, political dialogue, societal tensions, and all other areas of life where conflict can run rampant. While conflict is an inevitable part of life, it can be productive and positive or hostile and negative, depending on how we respond to it. By showing employees, leaders, and organizations how to deal with conflict effectively at work, we empower them to work towards positive change in their own communities and ultimately in the broader culture.

We believe that this positive change is not restricted to the workplace, but is rooted in a commitment to peace-oriented conflict engagement, which can be applied to friendships, relationships, societal dialogue, and through the concept of theory of change, the broader culture.

Contact Us Anytime

We all know conflict can be challenging and stressful. And there's not always an easy solution to transforming or preventing conflict. We've designed programs that are efficient and effective to help organizations address the most difficult and pressing issues. Get in touch today to learn more.
3104 E Camelback Rd. #2099
Phoenix, AZ 85016
Call us
(800) 650-1429

Our Unique, 360-Degree Process

When you work with Pollack Peacebuilding, you’re not simply engaging with a single consultant. Rather, you benefit from the combined expertise and elite client service of a full team along every step of the change process—from design to facilitation through peacebuilding and ever-evolving organizational optimization.

Every client that works with PPS to bring more peace and productivity to their organization first works with our Peace Process Designer to develop a process that will most successfully serve your unique and complex needs. Next, our Peace Process Facilitator and one of our Peacebuilders will help implement that design by conducting the program and fostering your company’s success.

We Are Specialists, Not Generalists

What makes PPS different than most conflict resolution firms is our core focus on rebuilding relationships and improving organizational productivity through workplace peacebuilding efforts. We do not handle divorce, financial, or other forms of legal mediation or dispute resolution; we solely concentrate on coworker relationship mediation, sometimes called transformative mediation or facilitated dialogue, as well as organizational training, coaching, and intervention.

That means we focus on relationship and trust building to help companies find peace BEFORE they have to find a way to separate. We are workplace conflict specialists.

Our Large, Diverse Team of Experts

What makes PPS especially unique is our diverse team of peacebuilding experts around the country, all stemming from different backgrounds, professional experiences, and academic training. Most mediation consultancies are not composed of researchers, psychotherapists, HR professionals, and conflict experts, all learning from each other the latest trends and best practices in the field. Most dispute resolution firms do not have a roster of experts from diverse cultural backgrounds. We do. And with more than 30 workplace peacebuilders, coaches, and trainers in the U.S. (and growing), PPS can scale to fit the needs of any size project.

Working at a conflict resolution firm

We Stay Up-to-Date With the Latest Research

Most consultancies follow archaic organizational development (OD) and mediation practices that seem stale and under-leveraged. Most consultants do not stay updated with the most recent research. On the contrary, PPS follows the latest methodologies and practices, based on empirical research, in the field of conflict resolution and peacebuilding. Part of our team includes researchers and writers who review the latest published research each week and determine key takeaways for our peacebuilders to apply in the field. We utilize empirically-supported best practices in organizational psychology; plus, we take methods that have traditionally been employed in international arenas and creatively implement them in organizational settings.

Get in touch today to discover more about how PPS operates, what we do, and how we can help!

From the Founder on Why PPS is different than most conflict resolution firms:

Jeremy, leader of this conflict resolution firm
PPS Founder Jeremy Pollack

“I try to use the term ‘conflict’  or even refer to the practice of “conflict resolution“ as little as possible when speaking with clients. Because I don’t like to focus on the problem, and I don’t just want to treat the symptoms of some particular situation. I would much rather address the systemic causes of disharmony within the individuals or culture.

“I believe my job as a peacebuilder is to help individuals and therefore their relationships transform. I aim to help people transform the way they interact and communicate, the way they feel about one another, and the way they feel about themselves. So, instead of viewing the situation as a problem or ‘conflict’, I see the situation as an ‘opportunity’ for growth, wisdom, and skill-building. Through the process of transformative mediation or coaching, we help individuals relate to themselves in a more caring way, relate to each other with greater peace and understanding, and gain the skills necessary to more effectively navigate their relationships both at home and at work, with friends and family as well as with colleagues and neighbors.

“That’s why I think what we do is different than most traditional conflict resolution firms or mediation services. Our intention and focus are on building the tools for lasting peace, for optimizing relationships, and for harnessing wisdom. The goal is that all of our clients’ relationships, not just the ones involved in this particular situation, are more satisfying and peaceful and that, in general, they feel more fulfilled and at peace in life.”

– Jeremy Pollack

Copyright © 2022 Pollack Peacebuilding Systems