Pollack Peacebuilding Systems provides a variety of reactive and proactive services from conflict resolution to culture optimization. One of our online workplace mediation services is our Peacemaking Program, which is now available for remote workers. This program is designed to address current conflicts between individuals and teams with a focus on problem-solving and relationship rebuilding. With this program now available online, teams that connect remotely can receive the same conflict resolution support for their modern work challenges. To access conflict support quickly, contact Pollack Peacebuilding Systems now.
Online Workplace Mediation Services
Each situation is unique, so our online workplace mediation services take an individualized approach to supporting your team and creating effective strategies toward resolution. Below is an overview of ur Peacemaking Program. You can also find helpful insights in our Step-by-Step Guide for Mediating Conflict.
The Peacemaking Program: Conflict Resolution, Problem-Solving, & Relationship Rebuilding
The Peacemaking Program focuses on three main areas when addressing current conflict impacting employees. Those areas are Conflict Resolution, Problem-Solving, and Relationship Rebuilding. To address all three, your Peacemaking Program facilitator will follow these steps:
1. One-on-One Interviews & Coaching
Once each member of the dispute agrees to participate in a facilitated dialogue, the live video mediation service begins with individual online meetings between the peacebuilder and each party involved in the conflict. These interviews emphasize the importance of building trust between the facilitator and each participant and helps the facilitator understand the unique perspectives of each individual. Utilizing this opportunity to begin skill-building, the facilitator will also support each participant in understanding what lies beneath the conflict as well as how to communicate more effectively during the next phase.
2. Facilitated Dialogue
Utilizing the information and rapport developed in the first stage, the facilitator will determine who to engage in virtual dyadic dialogue sessions. With expert conflict psychology and peacebuilding methods in tow, the facilitating peacebuilder will unite the conflicted parties to begin resolution efforts. This dialogue facilitation is unique for every unique situation and every individual peacebuilder, and it is where true relationship transformation occurs. With online workplace mediation services available to all participants, it doesn’t matter if the work in the same location or if each participant works remotely, a powerful and impactful dialogue can unfold through the power of technology.
3. One-on-One Follow-Up Coaching
A week after dialogue facilitation, the peacebuilder will meet individually with each participant with the aim of creating an actionable plan with measurable goals to take into the future. This relationship mediation for the workplace is intended to get each participant to agree upon the goals and practices which will reestablish a peaceful and effective working relationship. The follow-up helps keep each participant on track toward the solutions they seek and to support adjustments that may become needed along the way.
If you’re ready to begin the process toward a more effective work environment or are seeking online workplace mediation services for a current conflict, look no further. We can support your unique team with dynamic and individualized support to manage current conflict swiftly and effectively from any location. Contact Pollack Peacebuilding Systems today.