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The Workplace
Peacemaking Program
After the dialogues and agreements, the peacebuilder has a series of workplace conflict coaching sessions with each participant to make sure the solutions are working. Rebuilding trust is an ongoing process, which requires consistent monitoring, assessment, and adjustment.
Workplace Mediation Services for Existing Employee Conflict
Unlike conflict management training, which helps employees prepare for future challenges, workplace mediation is designed for situations where conflict already exists. A trained workplace mediator provides a confidential, structured process that helps participants discuss concerns, identify root causes, rebuild trust, and develop practical agreements for moving forward.
Pollack Peacebuilding provides both in-person and online workplace mediation services, making it possible to support employees regardless of location. Whether conflict involves remote teams, department leaders, coworkers, or cross-functional groups, mediation creates a neutral environment where difficult conversations can occur productively.
What is Conflict Transformation?
Client Satisfaction with Outcome
Client Satisfaction with Services
Organizations Successfully Served
Participants Affected Worldwide
Conflict Resolution Services Get Results
In-Person or Online WorkplaceMediation Services
Pollack Peacebuilding provides workplace mediation services for organizations experiencing active employee conflict, leadership disputes, communication breakdowns, and strained working relationships. Our mediators help participants move beyond blame and defensiveness to identify practical solutions that improve communication and restore trust.
Whether your employees work in the same office or across multiple locations, our in-person and virtual mediation services provide a structured, confidential process that helps participants resolve conflict and move forward productively.
All Industries Benefit from Conflict Resolution Services
Conflict Management & Conflict Resolution Workshops
Communication Skills Workshop
De-Escalation Training Workshops
Frequently Asked Questions
Workplace conflict resolution is the process of addressing disagreements between employees, teams, managers, or business partners in a way that improves communication, rebuilds trust, and supports productive working relationships. Conflict resolution focuses on identifying root causes and creating practical solutions that help all parties move forward constructively.
Workplace mediation is a confidential process in which a neutral third-party facilitator helps employees, managers, or teams address conflict constructively. The goal is to improve communication, resolve disputes, rebuild trust, and create agreements that support healthier working relationships.
Conflict resolution focuses on addressing a specific dispute and helping the parties reach an agreement. Conflict transformation goes further by addressing the underlying behaviors, communication patterns, systems, and workplace dynamics that contributed to the conflict in the first place. The goal is not only to resolve the current issue but also to reduce the likelihood of similar conflicts occurring in the future.
Organizations should consider outside support when conflicts become recurring, emotionally charged, disruptive to productivity, or difficult to resolve internally. Bringing in a neutral third party can help employees communicate more effectively, rebuild trust, and reach solutions that might not be possible without facilitation.
Organizations should consider workplace mediation when conflict begins affecting communication, collaboration, morale, retention, productivity, or psychological safety. Early intervention is often more effective and less costly than allowing conflict to escalate.
Pollack Peacebuilding works with a wide range of workplace conflicts, including interpersonal disputes, leadership conflicts, team dysfunction, communication breakdowns, department conflicts, partnership disputes, workplace bullying concerns, and conflicts related to organizational change. Our services are tailored to the unique needs of each organization.
The Workplace Peacemaking Program typically includes three phases: one-on-one interviews, facilitated dialogue sessions, and follow-up coaching. The process is designed to help participants address grievances, develop agreements, rebuild trust, and create sustainable improvements in workplace relationships.
Yes. Pollack Peacebuilding provides both virtual and in-person conflict resolution and mediation services. Virtual sessions allow organizations across the country to receive professional support while maintaining flexibility for remote or geographically dispersed teams.
Yes. Online workplace mediation services allow employees in different offices, states, or countries to participate in confidential facilitated conversations through secure video conferencing. Virtual mediation can be highly effective for remote and hybrid teams.
Effective conflict resolution can improve communication, increase employee engagement, strengthen trust, reduce workplace stress, improve retention, and support healthier workplace cultures. Organizations often experience improved collaboration and productivity when conflicts are addressed proactively.
Pollack Peacebuilding works with organizations across many industries, including healthcare, education, government, hospitality, financial services, law firms, nonprofits, construction, religious organizations, and technology companies. Programs are customized to the specific challenges and goals of each organization.
