What is Your "Organizational Type"?

PPS measures and affects workplace conflict & culture by analyzing needs fulfillment across the company, and subsequently implementing various programs that will get employees’ needs satisfied and thus reduce conflict. Utilizing our proprietary 6-Needs System™ for Workplace Happiness, based on decades of human needs research across multiple branches of science, our team has translated the science of lasting personal fulfillment and contentment into a robust organizational conflict analysis and resolution program. Our conflict analysis tools, based on the 6 basic human needs, identifies each company under a particular "organizational type", represented by 6 letters, each having to do with one of the basic needs. The ideal organizational type, which we attempt to help all companies achieve, is identified as the "PEACFL" organization.

Avoid Legal Damages

Companies implementing conflict resolution programs report 50-80% reductions in litigation costs, which average $125k. (Stipanowich, J.)

Increase Productivity

Employees report spending at least 2 hours a week on workplace conflict, which equals 2.5 weeks of productive work per year. (CPP Inc.)

Improve Wellness

95% of employees who received some conflict resolution training reported less office stress, which is a top health risk. (Hiscox; St. Paul Co.)

The "PEACFL Company" Process for Organizational Conflict

What will it take for your employees to be less stressed at work? What will it take to make your company a happier place to work? These are the questions we start with, and our mission is to discover the answers and implement actionable programs to solve those challenges. In accordance with latest research in change management and organizational conflict analysis, we look at solutions both from a top-down and bottom-up approach: both culture and mindsets must shift to create a healthier workplace culture. Regardless of the particular challenges a company faces, PPS' proprietary 6-Needs System™ for assessing and addressing conflict in the workplace can help any company and its employees find more joy, security, and productivity at work.

Here’s what a typical "PEACFL Company" program involves:

  1. Organizational Conflict Analysis: Interviews, group circles, and surveys using the 6-Needs System™.
  2. Report & Action Plan: A strategy for reducing conflict and improving workplace culture.
  3. Training Programs: Often, the action plan will call for one or more of our dynamic conflict resolution and communication training programs.
  4. Group Coaching: Should the Action Plan require team or group coaching, we can customize a group facilitation plan for employees, managers, and/or executives.
  5. Executive Coaching: One-on-one executive or managerial coaching to help train leadership in best practice for organizational conflict management and effective communication.
  6. ROI Analysis & Reporting: Detailed analysis of impact of the program on workers’ attitudes, company productivity, employee turnover, interoffice conflict, and general ROI.

Partnering with People Operations and HR Departments

In assessing and implementing organizational conflict management systems, PPS partners with and champions HR departments. We recognize that our job is to make HR's job both easier and more effective, and to develop processes of change that HR can use autonomously in the future. This helps not just the organization as a whole function more cooperatively but the HR department specifically function as a model department within the organization and among competing organizations' HR departments.

organizational conflict

Reduce Workplace Conflict & Unnecessary Stress

Workplace conflict is rampant, and studies have shown it greatly impacts productivity and profits. Perhaps more importantly, however, conflict often has a direct negative effect on job satisfaction and workplace happiness. When individuals experience conflict or communication challenges at work, stress becomes unreasonable and workers' health suffers. That's why learning effective conflict resolution skills are key to a happy, productive working environment. PPS' "PEACFL Companies" program can help both executives and employees learn to better manage and resolve conflict to improve company culture.

Improve Communication & Productivity

For both employees and executives, conflict and difficult conversations can be stressful. Looming confrontations are taxing, especially when one is unsure how to handle the situation. That's why learning effective communication techniques is so important within office cultures. PPS can help individuals learn to arrive at Win-Win solutions, so everyone involved feels respected, understood, and ultimately satisfied with the outcome.

how to communicate effectively at work

Next Steps...

Ready to get started reducing conflict and stress in your workplace? Get in touch today for a free consultation! We’ll help determine how much conflict actually exists, where it might most prevalent, and what it might be costing your company. Conflict and communication issues at your company may actually be costing the business more than you think.