The Workplace Peacemaking Program

Conflict Between Co-Workers

Our Workplace Peacemaking Program addresses direct or acute conflicts between coworkers. It is typically comprised of what we call the CPR Protocol: Conflict Resolution, Problem-Solving, & Relationship Rebuilding. Whether it’s a conflict between coworkers, business partners, or work teams, our Peacemaking Program is incredibly effective at resolving problems and transforming workplace relationships. The Peacemaking Program is appropriate for groups of no more than 4 individuals.
For conflict within groups of 5 or more individuals, refer to Workplace Peacebuilding.

We offer four versions of the Peacemaking Program: Brief, Light, Medium, and Full. Choosing the Light or the Full program depends on the depth of the conflict and the time available to move through the process. Private non-profit corporations receive a 10% discount on all services.


The Brief Peacemaking Program

Recommended for:

  • Recently emerged disputes
  • Disagreements over relatively few issues, usually having to do with logistical or procedural issues.

The Brief Program includes:

  1. One-on-One Interview with each participant (Live / In-Person) (up to 45 minutes each)
  2. Facilitated Dialogues between participants* (Live / In-Person) (up to 90 minutes)
  3. Agreement & Report Writing (1 hour)

Brief PM Costs: $775 per person 
*If the parties are unwilling to meet for dialogue, then this segment will be replaced by an additional one-on-one solution-focused meeting with each Participant with the goal of agreeing upon productive action items to move forward.


The Light Peacemaking Program

Recommended for: 

  • Conflicts that typically began fewer than 6 months ago
  • Personalities and/or communication styles seem to be misaligned
  • Issues exist over job roles, job security, job satisfaction, or job performance

The Light Program includes:

  1. One-on-One Interview with each participant (Live / In-Person) (up to 1 hour each)
  2. Facilitated Dialogues between participants* (Live / In-Person) (up to 2 hours)
  3. One-on-One Follow-up Coaching Session for each participant (Phone or Video) (up to 30 minutes each)
  4. Agreement & Report Writing (1 hour)

Light PM Costs: $1125 per person 
*If the parties are unwilling to meet for dialogue, then this segment will be replaced by an additional one-on-one solution-focused meeting with each Participant with the goal of agreeing upon productive action items to move forward.


The Medium Peacemaking Program

Recommended for:

  • Conflicts that typically began less than 1 year ago
  • Conflicts that involve a power dynamic (e.g., a supervisor and an employee)
  • Issues with respect, autonomy, micromanagement, and/or harsh communication seem to be at play

The Medium Program includes:

  1. One-on-One Interview with each participant (Live / In-Person) (up to 1 hour each)
  2. One-on-One Pre-Dialogue Skill-Building / Coaching Session with each participant (Live / In-Person) (up to 45 minutes each)
  3. Facilitated Dialogues between participants* (Live / In-Person) (up to 2 hours)
  4. One-on-One Follow-up Coaching Session for each participant (Phone or Video) (up to 30 minutes each)
  5. Agreement & Report Writing (1 hour)

Medium PM Costs: $1450 per person 
*If the parties are unwilling to meet for dialogue, then this segment will be replaced by an additional one-on-one solution-focused meeting with each Participant with the goal of agreeing upon productive action items to move forward.


The Full Peacemaking Program

Recommended for: 

  • Long-standing or intense conflicts (typically having existed for more than a year)
  • Conflicts that have involved personal attacks between the parties leading to embarrassment and/or anger.
  • Parties that are quite stuck and stubborn.
  • Parties where at least one is in a position of power over the other(s).
  • Conflicts where at least one party has made accusations of harassment or discrimination

The Full Program includes:

  1. One-on-One Interview with each participant (Live / In-Person) (up to 90 minutes each)
  2. One-on-One Pre-Dialogue Skill-Building / Coaching Session with each participant (Live / In-Person) (up to 90 minutes each)
  3. Facilitated Dialogues between participants* (Live / In-Person) (up to 2 hours)
  4. One-on-One Follow-up Coaching/Adjustment Session for each participant (Phone or Video) (up to 30 minutes each)
  5. One-on-One Follow-up Coaching/Accountability Session for each participant (Phone or Video) (up to 30 minutes each) OR Additional Facilitated Dialogue between participants (up to 1 hour)
  6. Agreements & Report Writing (2 hours)

Full PM Costs: $2150 per person
*If the parties are unwilling to meet for dialogue, then this segment will be replaced by an additional one-on-one solution-focused meeting with each Participant with the goal of agreeing upon productive action items to move forward.


Travel Costs

Interviews and dialogues can be done live through online video if participants live or work in different locations and are unable to come together for in-person meetings. In most cases, Peacemaking is done on-site at your location. Locations more than 60 miles from one of our U.S. office locations will require the following additional fees:
– $800 Travel Fee for the first day + $200 for each additional day
– $500 Rush Fee if services are required within 2 weeks

Learn more about PPS’ Workplace Peacemaking Program.