Andrew MacDonald, M.B.A., Conflict Resolution Expert Austin, TX - Pollack Peacebuilding Systems

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Andrew MacDonald Conflict Resolution Expert Austin

General Overview

Andrew has over 15 years of experience in organizational behavior and workplace conflict within the management consulting field. With a deep organizational perspective spanning business and behavioral expertise, the common theme has been a focus on alternative dispute resolution and conflict management as tools to enhance mission alignment and increase business effectiveness and value through people. Andrew takes great pride in supporting professionals to develop the awareness and capacity for intentional engagement that leads to enhanced individual expression and professional agency and autonomy.

Andrew’s professional mission is to enhance the employee experience and business outcomes, and ultimately happiness, quality of life and our broader development as people, through intentional conflict management.

Business Experience

Having held a range of internal and external consulting roles as a consultant and leader, including as director and executive, Andrew has an astute awareness of the intersection between interpersonal dynamics and operational challenges organizations face. This adds perspective and balance as well as a natural empathy, in resolving organizational issues, by way of training, coaching, and peacebuilding services.


  • Business operation coaching
  • Risk management
  • Human resource management
  • State and federal government
  • Private sector
  • Nonprofit organizations


  • Master of Business Administration (MBA), Organizational Behavior
  • Master of Law, Public International Law and Dispute Resolution
  • Certificate in Mediating Disputes, Harvard Law School
  • Certified Workplace Mediator and Trainer, Mediation Training Institute
  • Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
  • Certified EQ-i 2.0 and EQ-i 360 Practitioner
  • Certified Myers Briggs Type (MBTI) Practitioner


  • Society for Human Resource Management

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