General Overview
Nicki focuses on the underlying issues of conflict and helps create solutions that meet all parties’ needs. She helps individuals achieve clarity on what positive outcomes they would like to obtain and helps create outcomes that are mutually beneficial. She utilizes her diverse training, skills and capacities to help individuals co-create meaningful and enduring relationships that sustain across challenging situations. Nicki supports holding parties accountable to participate in the process in good faith.
Nicki believes that agreed upon, positive solutions are the ones that take root, grow and foster trusting and fruitful relationships.
Business Experience
Nicki has worked as an HR Leader for more than 20 years, and has been working in conflict resolution/mediation outside of HR for five years. In her HR capacity, she has coached hundreds of managers, leaders and employees to resolve conflict and help them work together towards mutual goals. An HR and talent management expert, she has extensive experience delivering trainings on HR compliance, leadership and employee development for more than 20 years. Nicki also has volunteered her mediation experience in small claims court and with the EEOC.
Specializations
- Workplace
- Employment
- Business to business
Credentials
- Master of Human Resources Management (M.H.R.M.), DeVry University
- (In progress) Master of Art (M.A.), Dispute Resolution, Pepperdine University
- Certified Mediator, Mediation Certification Consortium of California (MC3)
Affiliations
- Society for Human Resources Management (SHRM)
- Professional in Human Resources Association (PIHRA)
- Southern California Mediation Association (SCMA)
- Mediation Certification Consortium of California (MC3)
If you need help from a conflict resolution expert in the South Bay or Long Beach, CA, contact Pollack Peacebuilding today.