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Workplace conflict is inevitable. But peer-to-peer conflict is a bit easier to navigate and overcome than conflict that extends beyond power dynamics in the office. When a boss is in conflict with their employees, turnover, morale, trust, and productivity can take much bigger hits than they may during other types of conflict. This is especially...

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When employees are happier, businesses do better. From retention to innovation, customer service to costly mistakes, improved employee morale means an improved bottom line. Better morale also means fewer instances of workplace conflict which can slow down productivity, increase stress and tension, and lead to expensive distractions among employees. So if happy employees create better...

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