What is Diversity? The Importance of Diversity Training in the Workplace

October 23, 2020by Vanessa Rose

Workplace diversity describes an organization that hires and supports employees from varying backgrounds and characteristics such as race, gender, sexual orientation, faith, etc. An organization thriving in workplace diversity has employees with a wide range of experiences, backgrounds, and perspectives and has policies to ensure people aren’t discriminated against due to those differences.

Diversity Training

Diversity training can support you in optimizing company policies and company culture to be diverse and inclusive. This includes amending policies around discrimination and harassment to ensure all employees feel safe and supported by employers and colleagues alike, which can also save the company time and money in avoiding legal situations.

More than that, diversity training can help your team optimize the benefits of having a wide range of experiences and perspectives on your team, leading to more innovation, broader reach, and more relevant cultural impact.

The Difference Between Equality and Diversity

Equality in the workplace ensures equal opportunities for all employees and prohibits harassment or discrimination based on characteristics such as race, gender, faith, and physical ability. Diversity supports equality but it also includes respecting and appreciating the differences between individuals and allows organizations and employees alike to recognize the value of different backgrounds, experiences, personalities, and abilities.

Why is Diversity in the Workplace Important?

Diversity and inclusion are important components of workplace culture for many reasons. Firstly, it ensures that employees are kept safe and aren’t subjected to uncomfortable or discriminatory experiences. Cultivating a diverse company culture also lends itself to innovation and new ideas, increased employee engagement, improved confidence in skills and experience among employees, and conflict reduction. Diversity training programs can help your organization ensure policies and company culture are inclusive and devoid of discrimination.

In modern times, markets and cultures are globally connected. This makes workplace diversity even more important. For companies who sell their products or services around the world, it’s especially critical that they have a workforce that represents their customer base. Successful creation, marketing, and distribution of products in a global market relies on diversity.

Different Types of Workplace Diversity

There are different characteristics that are included in the concept of workplace diversity and inclusion. Included on that list is:

  • Race
  • Ethnicity
  • Age
  • Gender
  • Sexual Orientation
  • Religion
  • Physical abilities
  • Language
  • Socioeconomic background

Even if your team is doing remote work, online diversity training for employees can be a beneficial way to ensure no one feels left out or discriminated against. This also ensures you’re getting the most from a diverse and inclusive workplace.

Diversity’s Impact on Conflict

Diverse workplaces where individuals are supported and celebrated for their unique set of skills and where collaboration is cultivated, tend to better manage the stressors that could lead to conflict. With a broader range of acceptance of work styles, ideas, and communication techniques, employees have an easier time getting along with others and working collaboratively with the goal of optimizing diverse concepts. For this reason, an inclusive workspace can be seen as one of the most effective conflict prevention strategies.

Ensuring your organization is up to speed on diversity and inclusion is critical. The experts at PPS can help you address culture and policy changes to get you where you need to be. Contact Pollack Peacebuilding Systems today to get the right online diversity training for employees for your team.

A group of people sitting at a table representing diversity training

Vanessa Rose

Vanessa is a licensed psychotherapist and writer living in Los Angeles. When not on a mission for inner peace and conflict resolution, she enjoys making art, visiting the beach, and taking dog portraits. Always curious about self-improvement and emotional expansion, Vanessa also manages her own website which explores the unconscious and archetypal influences on how we eat, express, and relate.


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