
What Is Active Listening? Definition, Skills, and Examples
When tension rises, the first thing we often do is talk. However, in reality, the solution isn’t found in speaking....
Dr. Jeremy Pollack is a social psychologist and conflict resolution consultant focusing on the psychology, social dynamics, and peacebuilding methodologies of interpersonal and intergroup conflicts. He is the founder of Pollack Peacebuilding Systems, an internationally renowned workplace conflict resolution consulting firm. Learn more about Dr. Pollack here!

When tension rises, the first thing we often do is talk. However, in reality, the solution isn’t found in speaking....

In our daily interactions, conflicts often arise due to differences in opinions, values, or beliefs. While these conflicts may seem...

When it comes to conflict resolution, de-escalation training can go a long way toward calming the situation and everyone involved....

A big part of conflict resolution training is knowing how to talk to those involved in a conflict. However, while...

As your business scales, disputes are inevitable. It could be a dispute over IP, or claims you’ve breached a contract....



Almost everyone has successfully solved a problem by calling a call center, but most people do not truly appreciate the...

Many jobs are stressful and require vigilance and cooperation to achieve various goals. However, stress can build over time, creating...

Over 50.5 million people quit their jobs in 2022, besting 2021 and earning the title of the ‘year of the...