Category: Tips & Advice on Conflict Resolution

The Role of Emotional Intelligence in HR Leadership

The Role of Emotional Intelligence in HR Leadership

Published: July 25, 2024 | Last Updated: November 19, 2024by Jeremy Pollack

Emotional intelligence (EQ) is often mentioned in business circles, but attitudes towards it vary widely. This does not mean that all business leaders recognize it. The reality? EQ does play an essential role in career success. We must admit that emotional intelligence is more important than we think, and this article will help to understand...

The Best eBooks to Read on Workplace Conflict Resolution

The Best eBooks to Read on Workplace Conflict Resolution

Published: July 24, 2024 | Last Updated: July 25, 2024by Jeremy Pollack

The interactive nature of the workplace makes it ripe for conflict. Knowing how to navigate these situations regardless of how they crop up is essential for a business leader. Contrary to popular belief, common sense alone isn’t enough. According to Richard Birke, a leading voice in conflict resolution, very few people study how to negotiate and...

Conflicts of Interest at Work: 25 Examples and Mitigation Techniques

Conflicts of Interest at Work: 25 Examples and Mitigation Techniques

Published: July 19, 2024 | Last Updated: November 21, 2024by Jeremy Pollack

Conflicts of interest at work occur more often than expected. They can emerge in different scenarios, often suddenly, and can have major consequences for both employees and companies. A conflict of interest happens when someone’s personal interests might affect their professional decisions. This situation can cause biased choices, reduced integrity, and legal problems. This article...

Managing Email-Based Conflicts

Managing Email-Based Conflicts

Published: July 16, 2024 | Last Updated: July 29, 2024by Jeremy Pollack

Correspondence through the Internet, specifically the use of emails, has now become an essential technique in business.  While it is a very useful tool, there’s always the possibility of misusing it, causing misunderstandings and conflict.  That’s why it’s important to learn to manage email-based conflicts so that they do not affect professional relationships and productivity. ...

How To Deal With Workplace Gossip: A Conflict Resolution Guide

How To Deal With Workplace Gossip: A Conflict Resolution Guide

Published: April 2, 2024 | Last Updated: June 14, 2024by Jeremy Pollack

Let’s be honest: Every workplace has its share of gossip. Workplace gossip is surprisingly common, whether it’s whispered rumors in the breakroom or subtle jabs during meetings. Some people might brush it off as just water cooler talk, but harmful gossip can damage teamwork, ruin trust, and make the work environment feel negative. The good...

How To Deal With Difficult People at Work: Collaborating Among Conflict

We’ve all experienced it—the clash with difficult coworkers or demanding bosses. Maybe they’re always negative, quick to blame, or simply impossible to please. These encounters drain energy, damage productivity, and make the work environment feel tense. While it’s tempting to avoid these individuals, the reality is that we can’t always control the person’s behavior. What...

How to Improve Company Culture: 10 Tried-and-Tested Ideas

How to Improve Company Culture: 10 Tried-and-Tested Ideas

Published: February 23, 2024 | Last Updated: March 14, 2024by Jeremy Pollack

You might have heard the term “company culture.” Perhaps you’ve been part of an organization and were introduced to certain norms, beliefs, and values that define how the company operates. In essence, this introduction was to what is popularly known as company culture. You may wonder why there’s a buzz about company culture and why...

Conflict Resolution: Definition, Strategies, and More [Complete Playbook]
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Conflict resolution is an essential mechanism for navigating the turbulent waters of disagreements and fostering a harmonious work environment. It involves a set of skills aimed at resolving conflict amicably between two or more parties. The heart of conflict resolution beats in the ability to effectively turn potentially damaging workplace conflict into a conduit for...

8 Common Leadership Weaknesses to Address Now

8 Common Leadership Weaknesses to Address Now

Published: February 8, 2024 | Last Updated: February 8, 2024by Jeremy Pollack

In the dynamic landscape of organizational success, the role of effective leadership is paramount. Leaders are the navigators steering the ship of a company’s vision, culture, and performance. However, even the most seasoned leaders are not immune to leadership weaknesses that can hinder progress and dampen team morale. Pollack Peacebuilding recognizes that addressing common leadership...

9 Important Cognitive Biases That Fuel Conflict

9 Important Cognitive Biases That Fuel Conflict

Published: September 30, 2023 | Last Updated: August 16, 2024by Jeremy Pollack

In our daily interactions, conflicts often arise due to differences in opinions, values, or beliefs. While these conflicts may seem unavoidable, understanding the underlying cognitive biases can help us navigate through them more effectively. Cognitive biases are inherent shortcuts in our thinking patterns that can lead to distorted judgments and decision-making. 9 Types of Cognitive...