Leaders of any organization tend to have a lot on their plate. To effectively manage operational details of the business, they must be engaged in active and ongoing engagement with members of all staffing positions. While conflict is typically inevitable in work environments, it can be reduced. And since certain types of conflict can cost...
We know that some types of conflict are actually healthy to an organization and can be the birthplace of improved policies, better workplace culture, and new levels of product innovation. But some conflicts just slow down progress in those areas and act as more of a speed bump than an opportunity. Scheduling conflicts in the...
This week’s conflict resolution tip is about the importance of challenging your beliefs. The first step to challenging your beliefs is recognizing the difference between knowledge and belief. Although there are many different philosophies that undergird this subject, the way I approach knowledge is by viewing it as a concept of truth or reality that...
If you’re on the hunt for a new job or you’re growing worried about your upcoming job interview, you may find yourself trying to remember some typical questions a potential employer may ask. Questions about managing conflict may not come up in all job settings, but if you’re working with customers, leading a team, or...
This week’s conflict resolution tip is to take a moment before responding. Take a Moment Before Responding Imagine the most recent conflict you had with someone. How did you feel? Often, when people are in conflict we feel triggered emotionally in some way. When we feel defensive, likely one of our basic needs or goals...
What are the keys to creating workplace peace? How can leaders go about mitigating risk and managing conflict in organizations? From creating effective communication practices to being knowledgeable of legal considerations, this article focuses on a number of ways of mitigating risk and managing conflict in organizations. On March 18th, Pollack Peacebuilding Systems hosted a...
This week’s conflict resolution tip is about the importance of seeking collaboration. When making decisions that are going to affect other people, whether it be the workplace or our personal lives, can you do your best to seek collaboration? Can you open up a space for conversation — a dialogue that allows for others to...
This week’s conflict resolution tip is about taking responsibility where you can. A lot of people have difficulty owning up to what they’ve done or said because they believe that by doing that, they would be taking responsibility for wrongdoing. And therefore, in an effort to not admit wrongdoing, they do not own up to...
This week’s conflict resolution tip is about being clear on your intentions. When you are making decisions that will impact others, it is important to ensure you are clear with your intentions. If people do not understand your intentions and are impacted by your decisions, then your actions run the risk of being negatively skewed...
