Dr. Jeremy Pollack is a social psychologist and conflict resolution consultant focusing on the psychology, social dynamics, and peacebuilding methodologies of interpersonal and intergroup conflicts. He is the founder of Pollack Peacebuilding Systems, an internationally renowned workplace conflict resolution consulting firm. Learn more about Dr. Pollack here!
Workplace training and development are crucial for any organization that aims to equip its employees to address modern-day challenges. Unfortunately,...
In the dynamic realm of customer service, managing conflicts effectively and ensuring client satisfaction are paramount for preserving a positive...
Conflict is an inescapable part of relationships, and how we guide and fix it can profoundly impact their dynamics and...
In any business setting, the potential for conflicts with customers or other employees is always there and can happen at...
Navigating customer service conflicts is an inevitable part of business that, when handled correctly, can transform potentially negative experiences into...
Imagine your workplace where every employee is not just present but is genuinely enthusiastic and committed to their roles. This...
In the intensely competitive modern market, it has become increasingly essential to maintain a well-functioning, productive team. But how can...
Let’s be honest: Every workplace has its share of gossip. Workplace gossip is surprisingly common, whether it’s whispered rumors in...
Contemporary organizations must rapidly evolve to succeed. The micro and macro environments in which organizations operate today are extremely volatile,...
We’ve all experienced it—the clash with difficult coworkers or demanding bosses. Maybe they’re always negative, quick to blame, or simply...
