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Workplace Conflict | Pollack Peacebuilding Systems

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There are many ways to resolve conflict at work, but there is also a common thread between most effective approaches that indicate there may be a best way to resolve conflict at work. Many organizations don’t incorporate conflict awareness into their company culture and by keeping conflict a foreign concept that isn’t talked about, conflict...

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Summary of: Ramos Salazar, L., & Khandewal, P. (2021). Compassion and empathy as transformative intervention approaches: The management of cyberbullying issues among working professionals. In L. R. S. (Ed.), Handbook of Research on Cyberbullying and Online Harassment in the Workplace (pp. 493-512). IGI Global. DOI: 10.4018/978-1-7998-4912-4.ch023 Background & Theory This book chapter explores how workplace...

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Summary of: Phulpoto, K., Hussain, N., Buriro, G. S., & Maitlo, Y. (2021). Impact of workplace conflict on job satisfaction and employee performance. International Journal of Advanced Research in Engineering and Technology, 12, 609-616. Background & Theory: Workplace conflict is a given in every organization across all industries. This being said, it is important to...

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Workplace conflict training may not be the first thing that comes to mind when you’re settling into a new management position, but proactively providing your team with tools and resources to communicate effectively and de-escalate tensions can have many impacts to both your organization and the individuals who work there. Benefits of Workplace Conflict Training...

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Summary of: Ko, S-H., Kim, J., & Choi, Y. (2021). Compassion and workplace incivility: Implications for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1):95, 1-12. https://doi.org/10.3390/joitmc7010095 Background & Theory This article explores how compassion might impact workplace incivility; in other words, how does treating each other kindly and respectfully and caring for...

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Summary of: Kellen, D. (2021). What impact can conflict resolution skills have on conflict experienced within culturally heterogenous virtual teams. Electronic Theses, Projects, and Dissertations, 1236. Background & Theory: As the number of virtual teams has increased over the past few years, organizational leaders have seen mixed results as to their effectiveness. Several studies have...

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On Thursday, May 27, 2021, Pollack Peacebuilding Systems hosted a peacebuilding panel discussion on a relevant topic for many organizations today: “Preventing Workplace Conflict post-COVID: The Remote to in-Person Transition.” As vaccine distribution ramps up across the world, organizational leaders find themselves in a position of deciding how the future of work at their organization...

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Summary of: Fernández-Salinero, S., & Topa, G. (2020). Intergroup discrimination as a predictor of conflict within the same organization. The role of organizational identity. European Journal of Investigation in Health, Psychology, and Education, 10, 1-9. https://doi.org/10.3390/ejihpe10010001 Background & Theory This article explores how our perception of discrimination and conflict, intergroup identity, and organizational identity are...

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Billions of company dollars and millions of company hours are sacrificed every year to workplace conflict. Maintaining a positive and collaborative work culture where each employee contributes in some form can be a helpful way to ward off spending time and money on resolutions. Employment relations and conflict resolution go hand-in-hand, so the way your...

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