Understanding conflict in the workplace is an important skill for anyone at the helm of a team to have. Knowing how to resolve conflict is especially important for leaders to understand so that costly consequences can be avoided down the road. But solving conflict isn’t the starting point of the skill set required to cultivate...
Have you ever found yourself in proximity to two disputing colleagues at work? Whether you’re preparing for this age-old interview question, ramping up your leadership skills for a promotion, or simply self-reflecting on ways to minimize stress at work, getting to know your own conflict resolution style and generating mindfulness around your own reactivity can...
Summary of: Terry, O. (2020). Power in the workplace, finding an alter-native to the iron fist. Open Journal of Leadership, 9, 97-112. https://doi.org/10.4236/ojl.2020.92007 Background & Theory Power is often something that can be abused and is not always utilized correctly. When working as a supervisor, knowing how to lead people and how to appropriately utilize...
So you’re managing a team that can’t seem to avoid personality conflicts in the workplace? While these conflicts are inevitable in small doses, if your team is encountering them chronically, there are some steps you’ll want to take to ensure they don’t create larger and long-lasting impacts within your organization. Stress, low output, high turnover,...
Summary of: Pasupuleti. S., (2021). Humor styles and conflict management in IT professions. Indian Association of Health, Research and Welfare, 12(3), 278-281. Background & Theory Researchers were curious about the correlation between one’s humor style and their ability to resolve conflict. IT professionals from Hyderabad participated to find if this was true. In the profession...
Conflict within the workplace is complex and can have negative implications if left unaddressed. This is nowhere more true than in cases of diversity conflict in the workplace. Issues of inclusion, morale, ethics, and legality can come under duress quickly even with the right measures in place. The best approach to managing this type of...
Summary of: Choi, Y. (2020). A study of the influence of workplace ostracism on employees’ performance: Moderating effect of perceived organizational support. European Journal of Management and Business Economics, 29(3), 333-345. https://doi.org/10.1108/EJMBE-09-2019-0159 Background & Theory One type of workplace conflict that is not uncommon is ostracism between coworkers. Having this type of distraction within an organization...
Conflict in the workplace isn’t a sign that you’re failing as a leader. In fact, on the contrary, conflict is an inevitable reality when people join forces and work together under stressful circumstances. In some cases, conflict may even provide you an opportunity to showcase your leadership skills. While conflict may not always be a...
Summary of: Van Dick, R., Crawshaw, J. R., Karpf, S., Schuh, S. C., & Zhang, X. (2020). Identity, importance, and their roles in how corporate social responsibility affects workplace attitudes and behavior. Journal of Business and Psychology, 35, 159-169. https://doi.org/10.1007/s10869-019-09619-w Background & Theory This article explores how one’s perception of corporate social responsibility (CSR) may...
Summary of: Roper, I., & Higgins, P. (2020). Hidden in plain sight? The human resource management practitioner’s role in dealing with workplace conflict as a source of organisational–professional power. Hum Resour Manag Journal, 30. 508–524. https://doi.org/10.1111/1748-8583.12311 Background & Theory In this research paper, researchers in England review the importance of human resources roles in organizations from both an...
