Workplace Conflict

There are many reasons for conflict in the workplace, but not all conflict is bad. Friction between employees because of differences of opinion or different perspectives is known as functional conflict and it can lead to innovation and fresh ideas.  By contrast, workers involved in dysfunctional conflict in the workplace have strong differences of opinion,...

Workplace conflict can happen anytime two or more people have different perspectives or goals, and disputes can happen for many different reasons. When diverse groups of people work together, cross-cultural conflict in the workplace may develop. It’s not always obvious when conflict is culturally driven, and it’s also not always obvious what to do about...

When conflict happens in the workplace, it can have a damaging effect on productivity and mood. Conflicts that aren’t resolved promptly can intensify and affect everyone around, which can lead to absenteeism and staff turnover. Before conflict happens, it’s a good idea for anyone in a leadership role to think about conflict scenarios that might...