If you’re on the hunt for a new job or you’re growing worried about your upcoming job interview, you may find yourself trying to remember some typical questions a potential employer may ask. Questions about managing conflict may not come up in all job settings, but if you’re working with customers, leading a team, or...
Summary of: Sinha, R., Chiu, C., & Srinivas, S.B. (2021). Shared leadership and relationship conflict in teams: The moderating role of team power base diversity. Journal of Organizational Behavior, 1-19. DOI: 10.1002/job.2515 Background & Theory: The research surrounding the effectiveness of shared leadership in teams is mixed. For example, some studies note the benefits of...
Many things can cause conflict. Stressful situations can spark a dispute and escalate into a situation that impacts everyone. Preventing conflict altogether can be helpful, but in order to know how to go about that, it’s important to consider the various factors affecting conflict in the workplace. Factors Affecting Conflict in the Workplace Being proactive...
Summary of: Nagibina, N., Komyshova, L., Sklyarov, K. and Sviridova, A. (2021). Key directions for determining and reducing the level of conflict of the team. E3S Web Conf., 244. https://doi.org/10.1051/e3sconf/202124411006 Background & Theory: Conflict is a pervasive part of our lives and can lead to positive or negative outcomes based on how it is dealt...
What are the keys to creating workplace peace? How can leaders go about mitigating risk and managing conflict in organizations? From creating effective communication practices to being knowledgeable of legal considerations, this article focuses on a number of ways of mitigating risk and managing conflict in organizations. On March 18th, Pollack Peacebuilding Systems hosted a...
When workplace conflict requires intervention, employers may have to decide between flexing their own conflict resolution skills or getting the help of third-party mediation services. Mediation in all forms can be beneficial to life after conflict, facilitating collaborative solutions between those involved in the conflict while reducing collateral damage. But while mediation has its perks,...
Summary of: Welsh, N.A. (2021). Introduction to symposium on “ADR’s place in navigating a polarized era.” 35 Ohio St. J. on Disp. Resol., 581. https://scholarship.law.tamu.edu/facscholar/1449 Background & Theory This article introduces a Symposium related to Alternative Dispute Resolution’s (ADR) role in an increasingly polarized time. The article begins with the idea that the United States is...
Conflict is typically seen as something to avoid, especially in the workplace where other efforts should get all the focus. But companies who embrace effective conflict skills might see that some disputes are roots for growth and innovation. Embracing conflict as a good thing, rather than something to avoid entirely, is why these staff conflict...
You just landed your big promotion and finally have the leadership role you’ve always wanted. But you soon discover an unexpected responsibility: mediating disputes between employees. This is a tool that’s an important addition to any leader’s toolbox, even if it’s not exactly the most fun part of the job. Mediating Disputes Between Employees In...
Summary of: Kundi, Y.M. & Badar, K. (2021). Interpersonal conflict and counterproductive work behavior: The moderating roles of emotional intelligence and gender. International Journal of Conflict Management. https//doi.org/10.1108/IJCMA-10-2020-0179 Background & Theory: Many studies have been completed on the role of emotional intelligence in the workplace. However, not as much research has focused on the intersection...
