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Workplace Conflict | Pollack Peacebuilding Systems

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Summary of: Nelson, L. L. (2021). Identifying determinants of individual peacefulness: A psychological foundation for peace education. Peace and Conflict: Journal of Peace Psychology, 27(2), 109–119. https://doi.org/10.1037/pac0000517 Background & Theory: Understanding how personal factors and personality can contribute to individual peacefulness is key to creating larger scale programs that teach people how to lead more...

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So you’re an employee of an organization that doesn’t incorporate conflict resolution mechanisms into their company culture or structure. Perhaps you’re eyeing a management role or just want to create progressive change in the organization which arms your colleagues with the kind of skills that will make communication and collaboration more attainable. You might be...

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Earlier this year, we wrote a summary of a research paper that studied societies with inherent peace systems and came up with eight actionable keys to a peaceful organization. The paper focused on peace systems through anthropological and historical literature and their correlation with certain identified peace values. While it was often believed that all...

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There are many ways to resolve conflict at work, but there is also a common thread between most effective approaches that indicate there are some best practices that can form a “best way to resolve conflict at work.” Many organizations don’t incorporate conflict awareness into their company culture and by keeping conflict a foreign concept...

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Summary of: Ramos Salazar, L., & Khandewal, P. (2021). Compassion and empathy as transformative intervention approaches: The management of cyberbullying issues among working professionals. In L. R. S. (Ed.), Handbook of Research on Cyberbullying and Online Harassment in the Workplace (pp. 493-512). IGI Global. DOI: 10.4018/978-1-7998-4912-4.ch023 Background & Theory This book chapter explores how workplace...

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Summary of: Phulpoto, K., Hussain, N., Buriro, G. S., & Maitlo, Y. (2021). Impact of workplace conflict on job satisfaction and employee performance. International Journal of Advanced Research in Engineering and Technology, 12, 609-616. Background & Theory: Workplace conflict is a given in every organization across all industries. This being said, it is important to...

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Workplace conflict training may not be the first thing that comes to mind when you’re settling into a new management position, but proactively providing your team with tools and resources to communicate effectively and de-escalate tensions can have many impacts to both your organization and the individuals who work there. Benefits of Workplace Conflict Training...

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Summary of: Ko, S-H., Kim, J., & Choi, Y. (2021). Compassion and workplace incivility: Implications for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1):95, 1-12. https://doi.org/10.3390/joitmc7010095 Background & Theory This article explores how compassion might impact workplace incivility; in other words, how does treating each other kindly and respectfully and caring for...

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Summary of: Kellen, D. (2021). What impact can conflict resolution skills have on conflict experienced within culturally heterogenous virtual teams. Electronic Theses, Projects, and Dissertations, 1236. Background & Theory: As the number of virtual teams has increased over the past few years, organizational leaders have seen mixed results as to their effectiveness. Several studies have...

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On Thursday, May 27, 2021, Pollack Peacebuilding Systems hosted a peacebuilding panel discussion on a relevant topic for many organizations today: “Preventing Workplace Conflict post-COVID: The Remote to in-Person Transition.” As vaccine distribution ramps up across the world, organizational leaders find themselves in a position of deciding how the future of work at their organization...

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