Billions of company dollars and millions of company hours are sacrificed every year to workplace conflict. Maintaining a positive and collaborative work culture where each employee contributes in some form can be a helpful way to ward off spending time and money on resolutions. Employment relations and conflict resolution go hand-in-hand, so the way your...
Summary of: Luo, Y., & Lu, L. (2020, November). A review of research on team conflict, conflict management and team performance. Advances in Economics, Business and Management Research, 155, 321-326. https://www.atlantis-press.com/article/125947095 Background & Theory: Over the past few decades, utilizing teams within the workplace has been increasingly common. With uptick in team collaboration naturally comes...
Summary of: Winardi, M.A., Prentice, C. & Weaven, S. (2021). Systematic literature review on emotional intelligence and conflict management. Journal of Global Scholars of Marketing Science, DOI: 10.1080/21639159.2020.1808847 Background & Theory: There have been a number of studies conducted on the topic of conflict management and emotional intelligence in the workplace. However, there is a...
Summary of: Mihaylova, I. (2020). The impact of conflict management training on managers’ self-assessment of their conflict knowledge. KNOWLEDGE – International Journal 43(1), 221-227. Background & Theory: When unmanaged, conflict can lead to severe negative consequences within organizations. Past studies have suggested that unmanaged conflict can lead to decreased employee well-being, lack of trust, and...
Understanding personality conflicts in the workplace is important for managers and employees alike to ensure disputes or frustrations with others are not impeding the team’s ability to remain engaged and productive. Different personalities can clash regardless of the situation. Add in work stress, deadlines, and the day-to-day struggles of work, and these clashes can escalate...
Summary of: Gwanyo, Y.E., Dicksonn, C.N., & Talatu, M. (2020). Conflict management as an instrument for organizational effectiveness: A conceptual perspective. International Journal of Management, Social Sciences, Peace and Conflict Studies, 3(4), 165-174. Background & Theory: In today’s workplace, conflict is common and can lead to positive or negative outcomes depending on how it is...
