Dr. Jeremy Pollack is a social psychologist and conflict resolution consultant focusing on the psychology, social dynamics, and peacebuilding methodologies of interpersonal and intergroup conflicts. He is the founder of Pollack Peacebuilding Systems, an internationally renowned workplace conflict resolution consulting firm. Learn more about Dr. Pollack here!
Conflict is something we all deal with, whether in our personal lives or professional environments. Any type of conflict can arise in settings where multiple perspectives are present, and workplaces are no exception. This is where conflict resolution and conflict management come into play. Understanding and using these skills can help you navigate difficult situations,...
Motivating employees is key to creating a productive and positive work environment. When employees feel their work has a clear purpose, they are more likely to stay engaged and dedicated. According to research, nearly 70% of workers prefer to work for organizations with a strong purpose, and 90% feel more driven in such environments. This...
Burnout is more than just feeling tired after a long workday. It is a state of physical and emotional exhaustion that can impact one’s mental health, job performance, and overall well-being. With only 33% of U.S. employees engaged in their work and a slight decrease in the percentage of actively disengaged workers from 18% in...
When working with patients, nurses often find themselves in tense situations. Patients may be in pain, scared, or overwhelmed, leading to emotions running high. In these moments, de-escalation techniques become invaluable tools. They help maintain a safe environment, build trust, and keep both patients and healthcare professionals calm and focused. Importance of De-escalation in Nursing...
Conflicts arise more often in professional settings than many might expect. Up to 85% of employees report experiencing conflict at work. These conflicts take various forms, from personality clashes to misunderstandings, and can significantly impact productivity and morale. According to statistics on workplace relationships, nearly 60% of employees have left their jobs due to unresolved...
Managing a classroom filled with diverse personalities and varying emotional states is no easy task. For teachers and staff, the ability to effectively manage a student’s behavior during moments of heightened tension is crucial. De-escalation strategies come into play, serving as vital tools to maintain a peaceful and productive learning environment. Understanding the Importance of...
Politics at work is not just a casual topic but a crucial aspect of our daily work life. It’s as inevitable as it is delicate, especially given that a SHRM study reveals that 20% of U.S. workers have faced mistreatment due to their political beliefs (SHRM, 2022). As we navigate this landscape, it’s essential to...
In our daily interactions, conflicts often arise due to differences in opinions, values, or beliefs. While these conflicts may seem unavoidable, understanding the underlying cognitive biases can help us navigate through them more effectively. Cognitive biases are inherent shortcuts in our thinking patterns that can lead to distorted judgments and decision-making. 9 Types of Cognitive...
When you get a group of different personalities together for the sake of a common goal, you’re bound to run into a few snafus now and again. Different work styles, goals, and attitudes can make conflict an inevitability in the workplace, and if you’re tasked with managing those conflicts or want to exercise your leadership...
Conflicts are an inevitable part of most professional settings. Conflicts emerge mainly as a result of personal differences in opinions, viewpoints, and ideas regarding work or personal issues among different professionals in the workplace. Ultimately, the workplace experiences different types of conflicts, with task conflict emerging as the most common. What Is Task Conflict? Task...
