Jeremy Pollack

Have you ever found yourself in a disagreement that wouldn’t fade, no matter how hard you tried? That’s the realm of conflict transformation, a crucial approach not just for resolving disputes but for fundamentally changing the dynamics between parties. Unlike temporary fixes, conflict transformation aims to address the deep-rooted sources of intractable conflict, offering a...

De-escalation is an essential skill, particularly relevant in our increasingly complex world where conflict is commonplace. Effective de-escalation techniques can help individuals manage disputes and reduce the likelihood of escalation. De-escalation involves using strategies like active listening and non-confrontational body language to foster calm. The core aim of de-escalation is to remain calm and composed,...

Managing changes should be a normal part of everyday business processes in an organization, especially because of the constancy of market shifts. However, change management is not something that comes naturally. There are crucial skills needed for change management, and developing these skills is the first step in empowering yourself with enterprise change management capability....

Conflicts are part of human nature, even in a seemingly peaceful workplace. Our safety at work remains paramount, and conflicts are one of the aspects that make workplaces unsafe. Some of the common causes of conflicts in the workplace include different work styles, personalities, values, or beliefs. As an employee, it is important to recognize...

Have you ever felt a situation slowly (or maybe not so slowly) spiral out of control? Perhaps a disagreement with a friend turned into a heated argument, or a minor frustration at work escalated into a full-blown meltdown. We’ve all been there. These moments of acting out behavior are often fueled by an underlying escalation...