Dr. Jeremy Pollack is a social psychologist and conflict resolution consultant focusing on the psychology, social dynamics, and peacebuilding methodologies of interpersonal and intergroup conflicts. He is the founder of Pollack Peacebuilding Systems, an internationally renowned workplace conflict resolution consulting firm. Learn more about Dr. Pollack here!
Emotional intelligence (EQ) is often mentioned in business circles, but attitudes towards it vary widely. This does not mean that...
The interactive nature of the workplace makes it ripe for conflict. Knowing how to navigate these situations regardless of how...
Conflicts of interest at work occur more often than expected. They can emerge in different scenarios, often suddenly, and can...
While a fast-paced business environment often prioritizes performance metrics, bottom lines, and impressive quarterly reports, it’s crucial not to overlook...
Correspondence through the Internet, specifically the use of emails, has now become an essential technique in business. While it is...
Managing changes should be a normal part of everyday business processes in an organization, especially because of the constancy of...
Conflicts are part of human nature, even in a seemingly peaceful workplace. Our safety at work remains paramount, and conflicts...
Have you ever felt a situation slowly (or maybe not so slowly) spiral out of control? Perhaps a disagreement with...
Workplace training and development are crucial for any organization that aims to equip its employees to address modern-day challenges. Unfortunately,...
In the dynamic realm of customer service, managing conflicts effectively and ensuring client satisfaction are paramount for preserving a positive...
