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Workplace Conflict | Pollack Peacebuilding Systems

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Summary of: Friend, W. & Malhotra, D. (2019). Psychological barriers to resolving intergroup conflict: An extensive review and consolidation of the literature. Negotiation Journal (Harvard Law School). 407-442. Background & Theory: Conflict within groups can come from a plethora of sources and can often be devastating to work environments. Often, intergroup conflict can stem from...

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Having conflict resolution skills in the workplace can be a valuable tool, not only for the success of the company but for your own professional development. Not everyone can handle stepping in when interpersonal tension arises on the clock, which means learning and applying these skills can get you recognized for key leadership roles. If...

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Breakthru Beverage Illinois, LLC (BBI) has been discriminating against its employees, according to the EEOC. The department found reasonable cause to believe that the beverage distributor had been assigning their employees to accounts and territories based on their race or national origin rather than their professional abilities.  This kind of identity-based (rather than skill-based) decision...

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Summary of: Stainback, K., Jason, K., & Walter, C. (2019). Organizational context and the well-being of black workers: Does racial composition affect psychological stress? Race, Identity and Work. 137-164. Background & Theory: Past research on workplace inequality has primarily focused on outcomes like segregation, wages, and access to authority. However, this research has largely ignored...

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Work and stress are two words that very frequently go together. Assignments, meetings, deadlines, problem-solving – there’s no shortage of responsibilities at the job that can keep us up at night if we let them. But one area of work that can be quite stressful but over gets overlooked is workplace relationships. Workplace relationships stats...

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The EEOC sued Service Caster Corporation for allowing a hostile work environment for three employees. The lawsuit states that two assemblers and one assembly line supervisor were harassed by the plant manager. The manager made discriminatory remarks about the employees’ Puerto Rican origin, and even went as far as to call their religion, Pentecostalism, a...

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Managing workplace conflict is not solely a task for management. Employees are the folks in the trenches; often dealing with customer complaints, stressful deadlines, and dreaded teamwork that can cause more frustration than productivity. That’s why it’s important that all employees, not just managers, learn basic strategies to avoid conflict in the workplace. Strategies to...

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Pediatrics 2000 was sued by the EEOC for firing one of their employees because she asked for a simple religious accommodation.  The employee asked to be allowed to not participate in a company party that was scheduled around Christmas of last year. As a Jehovah’s Witness, attending a holiday party (or any party with excessive...

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Understanding common workplace conflicts can help managers stay one step ahead of any disputes that may break out amongst their team. By leading the charge toward symbiosis between employees, you can ensure your team not only stays on top of important tasks and deadlines but that they also learn how to work together efficiently and...

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