Disagreements at work are normal. However, when a disagreement cannot be amicably resolved, or when someone feels like they haven’t been treated fairly, workplace conflict can arise. If no one within the company is trained to correctly handle the situation, the problem will likely escalate and may even require professional intervention. At Pollack Peacebuilding, we know that prevention and education are the keys to ensuring a conflict-free workplace. This is why we offer workplace mediation training services. To find out more about conflict resolution training in San Francisco, contact us today!
Why Bother With Conflict Resolution Training in San Francisco?
Some companies may question whether conflict resolution training in San Francisco is really worth the investment. However, when one considers how much chaos workplace conflict can cause, taking the time to establish a prevention strategy is simply the logical choice.
Once workplace conflict arises, it can quickly spread as rumors begin to fly about who did what. The gossip increases tension in the workplace while also draining valuable productivity time. The conflict can also cause added stress on everyone involved leading to an increase in errors and a loss of focus. Without prompt conflict management, the problem may even escalate to lead to the loss of valuable employees and possibly lawsuits.
Benefits of Conflict Resolution Training
Here are just some of the benefits of investing in conflict resolution training in San Francisco:
Stop Conflict Before It Starts: Most workplace conflict is preventable by communicating appropriately and having a strategy in place for dealing with disagreements in a calm and organized manner. If a conflict does arise, the best people to find a prompt resolution are right there within your company- they just need the proper tools and training. With mediation training from Pollack Peacebuilding, your team will be ready to handle both minor disagreements and escalating conflicts.
Build A Better Team: The ability to work as a team is an essential life skill. But how many of us bother to develop that skill in the workplace? When you take a moment to focus on team building, you increase motivation, help better communication, and encourage creativity among all of your employees.
Ensure Better Rapport with Customers: If your work is centered around serving customers or helping civilians, you probably already appreciate the importance of knowing the right de-escalation techniques to stop a small problem from getting worse.
At Pollack Peacebuilding, we offer specialized conflict mediation and communication skills training courses for customer service representatives, commercial airline agents, police officers, and security personnel.
Optimizing Productivity: One of the major benefits of investing in a workshop with Pollack Peacebuilding is the subsequent increase in productivity. In addition to communication skills training, conflict de-escalation and teambuilding, we make it a priority to focus on optimizing productivity by giving your employees the necessary tools to work together as a team.
Pollack Peacebuilding offers customized training that is designed to fit the unique needs of your company. To learn more about conflict resolution training in San Francisco, contact Pollack Peacebuilding today for a free consultation.