This week’s conflict resolution tip is about the importance of taking care of yourself. Self-care is extremely important for effective conflict resolution. It is difficult to have a sense of internal peace when we’re not actively taking care of ourselves. Further, when we do not have a balanced sense of inner peace, it is difficult...
Summary of: GanshKumar, R., Sujatha, L., & Guru, K. (2021). Effectiveness of conflict management games and activities in workplace. Turkish Journal of Computer and Mathematics Education, 12(11), 395-400. https://doi.org/10.17762/turcomat.v12i11.5891 Background & Theory This article explores the benefits of conflict management games (and similar activities) to determine conflict management styles within a team in the workplace...
This week’s conflict resolution tip is about getting out of autopilot when in conflict. When we get into conflict, we usually feel our needs are threatened in some way. In reaction to this perceived threat, our sympathetic nervous system activates, and we go into fight or flight mode. This makes us defensive and offensive towards...
This week’s conflict resolution tip is about the importance of acknowledging impact when in conflict. This is an incredibly important part of conflict resolution, especially when attempting to reconcile something that happened in the past. Often, when someone has an issue with something we have done, we like to immediately find solutions to resolve the...
Does mediation really work in instances of workplace conflict? Conflict at work can be distracting. It can also hinder performance, increase costly employee turnover, and lead to potential legal issues. These consequences become increasingly likely if the conflict or related tensions have been brewing chronically or over a long period of time. Mediation can...
If you find yourself in a situation where you’ve wronged someone in some way, you likely have had the feeling that you need to apologize to them. But apologizing is often much easier said than done. When we find ourselves in these situations, we often wonder how to give a sincere apology that repairs some,...
This week’s conflict resolution tip is about the importance of validating and aligning when in conflict. Validation and alignment are a great formula for peacebuilding in many contexts. First, it is important to understand that validating is essentially a form of effective listening. A formula for validation might look something like this: Validate = Concerns...
There are many different types of relationships in a workplace that can experience the negative effects of conflict. While we’ve discussed conflict between team members, customers, and managers, it’s also important to discuss how to repair a relationship with a business partner after experiencing some foundation-shaking tensions. How to Repair a Relationship with a Business...
What makes a peaceful person? This question is something everyone from parents to organizational leaders want the answer to. For people interested in developing themselves and others into more peaceful people, understanding the keys to being a peaceful person is crucial. A 2021 review of research on peace focused on establishing a psychological foundation for...
This week’s conflict resolution tip is about why forgiveness is important in peacebuilding. When we are hurt by someone else, we often like to stay put in our anger and resentment, considering options like forgiveness not viable for us. To a certain extent, this can be seen as true. There is time for anger and...
