Many things can cause conflict. Stressful situations can spark a dispute and escalate into a situation that impacts everyone. Preventing conflict altogether can be helpful, but in order to know how to go about that, it’s important to consider the various factors affecting conflict in the workplace. Factors Affecting Conflict in the Workplace Being proactive...
This week’s conflict resolution tip is to take a moment before responding. Take a Moment Before Responding Imagine the most recent conflict you had with someone. How did you feel? Often, when people are in conflict we feel triggered emotionally in some way. When we feel defensive, likely one of our basic needs or goals...
What are the keys to creating workplace peace? How can leaders go about mitigating risk and managing conflict in organizations? From creating effective communication practices to being knowledgeable of legal considerations, this article focuses on a number of ways of mitigating risk and managing conflict in organizations. On March 18th, Pollack Peacebuilding Systems hosted a...
When workplace conflict requires intervention, employers may have to decide between flexing their own conflict resolution skills or getting the help of third-party mediation services. Mediation in all forms can be beneficial to life after conflict, facilitating collaborative solutions between those involved in the conflict while reducing collateral damage. But while mediation has its perks,...
Conflict is typically seen as something to avoid, especially in the workplace where other efforts should get all the focus. But companies who embrace effective conflict skills might see that some disputes are roots for growth and innovation. Embracing conflict as a good thing, rather than something to avoid entirely, is why these staff conflict...
You just landed your big promotion and finally have the leadership role you’ve always wanted. But you soon discover an unexpected responsibility: mediating disputes between employees. This is a tool that’s an important addition to any leader’s toolbox, even if it’s not exactly the most fun part of the job. Mediating Disputes Between Employees In...
Cross cultural conflict in the workplace can arise when different perceptions around power, resources, and compatibility create competition between individuals or groups. While culture can include several different types of qualifiers, we’ll focus today on how different ethnic backgrounds can be impacted by this conflict. Organizations that are diverse and inclusive to different cultures may...
Ever-evolving generations means employers need to stay on top of a changing workforce. Millennials and Gen Z employees tend to have different values from Gen X and Baby Boomer employees, and these changes matter as younger workers move into leadership roles and shift the culture of how we work just as previous generations have done...
Work conflict can be stressful enough but conflict between employees and managers includes a power dynamic that can make conflict exponentially more stressful for everyone involved. While employees can benefit greatly from building up their own set of conflict resolution skills, the responsibility for effective conflict engagement rests in the hands of leadership, especially when...
Conflict competence in the workplace is being able to develop and apply certain skills to conflict with the goal of reducing harm, de-escalating tension, and increasing positive outcomes. Conflict competence can naturally help reduce instances of escalated conflict and instead turn disagreements into points of growth. For these reasons it’s important for leaders and employees...
