When employees are happier, businesses do better. From retention to innovation, customer service to costly mistakes, improved employee morale means an improved bottom line. Better morale also means fewer instances of workplace conflict which can slow down productivity, increase stress and tension, and lead to expensive distractions among employees. So if happy employees create better...
On August 26, 2021, Pollack Peacebuilding Systems hosted a panel discussion over new difficulties employers are facing while people are transitioning from remote to in-person work. Four peacebuilders came together to discuss “How to Deal with Political and Social Conflict in the Workplace”. As more people are coming back to work with our society being...
This week’s peacebuilding tip is about the importance of practicing transparency in the workplace. When you act without being transparent, people get frustrated and greater problems can ensue. Transparency is important to ensure that all stakeholders understand why decisions were made the way that they were. Being transparent can come in many forms: a time...
Everyone has personal sets of values from which they make personal and professional decisions. Values differ from person to person making values an inherent bases from which conflict may emerge. As a leader and as an employee, exploring different examples of value conflict in the workplace can help you strengthen your ability to identify and...
This week’s peacebuilding tip is about how to give regular feedback. Whether it is at home or at work, it is important to give regular feedback to others. If somebody is not living up to your expectations, it is important to give constructive and positive feedback. I recommend giving about 5 times as much positive...
Have you ever been in a relationship that didn’t encounter at least the occasional misunderstanding? Misunderstandings can happen frequently in human interactions because each individual brings their own life context to the table, and when we hear things from other people, we filter them through the context we have. Our context is made up of...
This week’s peacebuilding tip is how to set clear expectations in the workplace. Many conflicts in the workplace are derived from a lack of communication or even a misunderstanding. Sometimes, a solution can be as easy as making it clear what is expected from an employee. Expectations can sometimes be implied, but both parties may...
This week’s conflict resolution tip is about what it means to get in the car with someone when in conflict. Imagine that we’re all on a highway, each in our own cars. On this highway, we’re comfortable in our vehicle, driving forward towards our destination. While we all share the same view on the road,...
To prevent conflict from becoming a mainstay in your organization, developing some effective issue resolution strategies and protocols can help. Offering training, discussion strategies, and having clear escalation channels through management so employees know who to rely on can help your team feel more empowered and comfortable knowing how to avoid conflict at work and...
This week’s conflict resolution tip is about the importance of managing your emotions. This is an extremely important topic to consider when thinking about how to effectively engage in conflict resolution, especially when dealing with escalated situations. When considering how to engage in emotional self-regulation, it is crucial to first recognize our triggers. Asking ourselves,...
